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Their website was easy to understand, navigate and use - all in all, I paid the same day that I made the enquiry for the policy. I will see how their customer service etc is like when I contact them...

No issues - great customer service

No issues at the moment - I haven't been a customer for long though, so not really much to go on?

very curtious and helpful.

Really impressed with the ease of setting up a policy.

Poor service, I have already used the complaints email.

Helpful and efficient thank you

i am very pleased with petplan and the coast was ok .i know now that if my dog needs a vet with any illness i will be coverd thank you petplan .

Good service but took a long time to find the right person to help me

Hard to say, just joined. Insured a dog with pp in the past, they were great then