When order was placed it was in stock. Was not informed item subsequently went out…
When order was placed it was in stock. Was not informed item subsequently went out of stock so waited for over a week. It took numerous phone calls to sort out an alternative. Poor communication.
Personalised Wedding Gifts
Personalised Wedding Gifts
12 years ago
I am sorry to hear of your experience, which is most unusual. I have passed your comments on to the relevant department in order to ensure this does not occur again in the future.
Regards,
Jane
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Споделете
Доверен клиент
12 years ago
Easy to use ,fast efficient delivery. Very happy.
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Споделете
Доверен клиент
12 years ago
All three items were just what I had hoped for. Fast service and each item…
All three items were just what I had hoped for. Fast service and each item individually wrapped to avoid breakage.
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Споделете
Доверен клиент
12 years ago
Great service.
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Споделете
Доверен клиент
12 years ago
excellent
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Споделете
Доверен клиент
12 years ago
I hadn't used them before but but was really pleased with the service. would recommend.
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Споделете
Доверен клиент
12 years ago
Gift arrived smashed and still awaiting an update on this after 3 email requests.
Gift arrived smashed and still awaiting an update on this after 3 email requests.
Personalised Wedding Gifts
Personalised Wedding Gifts
12 years ago
I am sorry to hear that the bottle was damaged during transit. I have looked at our records and can see that we were awaiting your response to our previous correspondence. However I can confirm that you have responded today and a replacement is on its way to you.
Regards,
Jane
0
Споделете
Доверен клиент
12 years ago
Had a little issue with a replacement compact mirrow which arrived broken, as the photos…
Had a little issue with a replacement compact mirrow which arrived broken, as the photos I was sending werent getting through, but we got there in the end
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
