Quick delivery but they sent the wrong cake decorations to what was ordered despite there being two signatures of people who had checked the order before it was packed. I couldn't do anything about...
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Party Delights
Party Delights
14 years ago
I cannot see that this query has been reported to our customer services team prior to leaving feedback.
Although we do not accept confectionery/consumables back as a return in normal circumstances if there has been an error on our part we always strive to resolve it when informed.
I have sent a personal e-mail today so we can work towards a resolve on this for you.
Thank you
Cheryl (Customer Services Team)
Доверен клиент
14 years ago
Thank you for replying. If there had been more time to resolve the issue i may have contacted you to change what had been delivered and looking back i should have called you. I will change my rating due to your fast reply and what would have been a good response if i had have called you!
Дата на покупка: 01/08/2012
0
Споделете
Доверен клиент
14 years ago
Great service. Very helpful, delivered item promptly. Was exactly as described.
I had requested the parcel to be left in the shed if I was out. The parcel was taken back and I had to travel into Belfast to pick it up. The box was handed to me upside down as the bottom was open....
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Party Delights
Party Delights
14 years ago
I cannot see that your comments have been repotred to our customer services team prior to leaving feedback today, and we do like to rectify any rare situations where there are any faults.
I can see Royal Mail were delivering your parcel and the goods are left at the drivers discretion when follwing delivery instructions you enter online.
I have sent an e-mail with regards to the damaged goods you received.
Many thanks
Cheryl (Customer Services Team)
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
