We are a specialist lending bank, offering a range of savings and lending products in the UK
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рейтинг през последната година
Paragon вече не е активен клиент на Feefo
Показване на всички 7,696 прегледа
TC
Trusted Customer
Bournemouth
2 years ago
Какво каза Trusted Customer за Paragon:
Easy to understand site everything clearly explained, and good security
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Споделете
Доверен клиент
2 years ago
Unable to see maturity options
Have not shown maturity options when logged into account. Only what account you wish money to go to!
Claire
Paragon
2 years ago
Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board.
We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.
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Споделете
Доверен клиент
2 years ago
Been with Paragon a while now. Good service. Easy to use website. Always kept informed. Happy customer.
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Споделете
Доверен клиент
2 years ago
Keeping it to themselves
You could/ should actively promote to customers when there are better interest paying accounts available which existing Paragon accounts could be transferred into.
Claire
Paragon
2 years ago
Hello. Thank you for taking the time to leave us your feedback.
We have spoken with our savings team who have confirmed this is something they've recently started doing. If you have any further queries, then please feel free to contact our customer services team on the usual channels and we'll be happy to help.
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Споделете
TC
Trusted Customer
2 years ago
Какво каза Trusted Customer за Paragon:
Easy clear log in process.
easy enough to log in BUT ... being asked to view a T&C which then bounces you out again is a bit silly
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Споделете
TC
Trusted Customer
2 years ago
Какво каза Trusted Customer за Paragon:
Very helpful patient staff and couldn't manage without you.
0
Споделете
TC
Trusted Customer
2 years ago
Какво каза Trusted Customer за Paragon:
Slow to update payments into account thinking they have not been paid or so
Yes they are ok
0
Споделете
Доверен клиент
2 years ago
Easy self service
One of the easiest online account pages ever used everything explained as you use very easy to navigate
0
Споделете
TC
Trusted Customer
Largs
2 years ago
Какво каза Trusted Customer за Paragon:
Delighted to have opened a Paragon Account
The Account set up process was very quick and straightforward. Excellent customer support and Paragon products are also very competitive
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Споделете
TC
Trusted Customer
Sheffield
2 years ago
Какво каза Trusted Customer за Paragon:
Great bank!
Easy to use website with a good selection of accounts with excellent interest rates.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.