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I apologise regarding this matter and for the amount of times that you have had to send an e-mail to our customer services team regarding this. I can see that the 26 piece toolkit was subject to availability and due to the popularity of this offer our stock ran out very fast. Since this stock ran out we have made attempts to order further stock in and regrettably this has taken longer than anticipated. I am however happy to confirm that the further stock of this item arrived to us last week and a 26 piece toolkit has been allocated to your subscription on 9th May 2014 and will be arriving to you shortly. Once again my apologies for this delay although I would like to thank you for taking the time in providing us with your valuable feedback. Duncan