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Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Thanks so much for leaving us a review. we do understand that registering a new claim can be a little cumbersome, this is to ensure we're validating and eradicating fraud to ensure we can continue to offer low prices and a great level of service. We've shared your feedback on e-mail replies with our claims team and will follow this up to ensure an improved service is offered. Thanks, Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

We're really disappointed to read this review because as we've advised over the telephone and on several occasions, unless you pay the policy excess we cannot progress your claim. We've attempted to call, e-mail and chase the payment repeatedly. Please do get in touch if you'd like to progress your claim. Thanks, Team NextGen