I didn't have ave any interaction with anyone, but the website either well and e was clear and easy to use.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Easy to take out a policy
Easy to take out a policy online. My question was answered with a telephone call back to me. Very good
0
Споделете
JW
Janet Williamson
Проверено от Feefo
Farnham
3 years ago
Какво каза Janet Williamson за Cycler:
Highly Recommended
Easy to fill in forms, clear information on website and competitive price.
The provided the exact cover I needed and told me the type of lock I need to be using.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Humans who care
Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Really great people
Great all round - very happy customer :-)
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Споделете
LC
Lewis Clayton
Проверено от Feefo
3 years ago
Какво каза Lewis Clayton за Cycler:
Great help
0
Споделете
JN
Jacek Nowicki
Проверено от Feefo
3 years ago
Какво каза Jacek Nowicki за Cycler:
Everything is clear
Easy service
0
Споделете
SP
Salman Punnakkottil
Проверено от Feefo
3 years ago
Какво каза Salman Punnakkottil за Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Прочетете повече
Alan
Cycler
3 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
0
Споделете
PH
Peter Hughes
Проверено от Feefo
3 years ago
Какво каза Peter Hughes за Cycler:
I took out insurance with NextGen last week. The website is easy to use and the online chat service was quick to answer questions
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
