Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Neal & Wolf | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/neal-and-wolf | Feefo

AM

Asifa Majid

3 years ago

Дата на покупка: 29/07/2021

Какво каза Asifa Majid за Neal & Wolf:

Realy impressed 👏

Service was realy great and was good bargain also got dry mist spray free tht was bonus..delivery was realy quick

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

JP

Jackie Peachment

3 years ago

Дата на покупка: 21/07/2021

Какво каза Jackie Peachment за Neal & Wolf:

Excellent customer service

Helpful and quick responder

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. In terms of your sticking pump, please be assured I will issue a replacement for you. We have identified a small batch issue and we are currently working to get this resolved. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

JO

Jodie Oneill

3 years ago

Дата на покупка: 20/07/2021

Какво каза Jodie Oneill за Neal & Wolf:

Fab products and amazing customer services

Such lovely products. Smell is soooo nice and leaves my hair so soft and manageable after bleach ruined it.

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

Доверен клиент

3 years ago

Дата на покупка: 26/07/2021

I’m still waiting for my delivery and have had to email today to ask where it was. Order was placed 2 weeks ago

Отзиви за продукти

0

FD

Fiona Davidson

3 years ago

Дата на покупка: 26/07/2021

Какво каза Fiona Davidson за Neal & Wolf:

My order arrived on time and well packaged. The shampoo and conditioner has a gorgeous smell, leaves my hair fresh and clean. I have blonde hi lites and this keeps them a lovely colour. Very...

Прочетете всички

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

LA

Lesley Allen

Chorley

3 years ago

Дата на покупка: 25/07/2021

Какво каза Lesley Allen за Neal & Wolf:

Being grey is not so bad after all!

I have gone grey during lockdown and the purple shampoo has made me fall in love with my hair! Great texture and colour.

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

Доверен клиент

3 years ago

Дата на покупка: 17/07/2021

Returns could be made simpler

Couldnt organise a return for some products

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. I am sorry that you could not organise a return, our returns procedure is highlighted on our website advising how you make a return with us. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

Доверен клиент

3 years ago

Дата на покупка: 24/07/2021

Easy to navigate

The ease of the site and finding what I wanted to order was well thought out and easy to navigate.

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

MP

Magda Phipps

3 years ago

Дата на покупка: 22/07/2021

Какво каза Magda Phipps за Neal & Wolf:

Great experience

Website easy to navigate, prompt dispatch and delivery, products nicely packaged

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

Доверен клиент

3 years ago

Дата на покупка: 21/07/2021

Very impressed with packaging of product and quick delivery

Excellent packaging and service

Erin

Neal & Wolf

3 years ago

Thank you for taking the time to share your valued 5 star review on Feefo. We are delighted to read how impressed you have been with our timely delivery service and how much you love our products. Great feedback! We look forward to seeing you again soon. Many thanks, The Neäl & Wølf Team

Отзиви за продукти

0

Прегледи на Neal & Wolf

BLONDE Lighten & Brighten Purple Shampoo & Conditioner 950ml DuoОще прегледи на този продукт (134)Разгледайте уебсайта на продуктаMy hair look very shine and soft

GUARD Heat Protection Spray 150mlОще прегледи на този продукт (122)Разгледайте уебсайта на продуктаNo problems with this makes my hair lovely and soft when using straighteners

GUARD Heat Protection Spray 150mlОще прегледи на този продукт (122)Разгледайте уебсайта на продуктаLove it. Smells so good. Lasts ages

HARMONY Repair & Replenish Shampoo & Treatment 950ml DuoОще прегледи на този продукт (82)Разгледайте уебсайта на продуктаAmazing product. Smells amazing. Repairs your hair so quickly

MIRACLE Rapid Blow-dry Mist 50ml MiniОще прегледи на този продукт (8)Разгледайте уебсайта на продуктаNot arrived yet so can’t review

HARMONY Repair & Replenish Shampoo & Treatment 950ml DuoОще прегледи на този продукт (82)Разгледайте уебсайта на продуктаNot arrived yet so can’t review!

BLONDE Lighten & Brighten Purple Shampoo & Conditioner 950ml DuoОще прегледи на този продукт (134)Разгледайте уебсайта на продуктаLeaves my hair smelly lovely. Keeps my hi lites bright.

BLONDE Lighten & Brighten Purple Shampoo & Conditioner 950ml DuoОще прегледи на този продукт (134)Разгледайте уебсайта на продуктаJust right for my hair, keeps it soft and smooth but still has ‘grip’ for styling. Smells gorgeous too

SILK Smoothing Blow-dry Balm 200mlОще прегледи на този продукт (54)Разгледайте уебсайта на продуктаLove this product smells lovely too

Blonde Mini Essentials CollectionОще прегледи на този продукт (11)Разгледайте уебсайта на продуктаNice gift set ideal as a gift

GUARD Heat Protection Spray 150mlОще прегледи на този продукт (122)Разгледайте уебсайта на продуктаSmells absolutely amazing and does the job. Recommended by my hairdresser who used it on me.

ENHANCE Volumising Mousse 250mlОще прегледи на този продукт (34)Разгледайте уебсайта на продуктаGorgeous smell, doesn’t make my hair sticky or dry. I was not a fan of mousses but this is a lovely product. I use it everyday now

Harmony Mini Essentials CollectionОще прегледи на този продукт (12)Разгледайте уебсайта на продуктаAlways use this brand and wanted a mine selection for weekend away

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?