Easy to use service; good prices for rooms on offer - would be great if there were package add ons as well such as on board credit options etc
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TC
Trusted Customer
Newcastle
10 years ago
Какво каза Trusted Customer за My241 Rewards:
Pleasing experience overall
I had trouble getting a return call for an initial enquiry but it turned out the agent was ill and then it was passed over to another agent who was very thorough and was able to follow up my enquiry...
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TC
Trusted Customer
Qld
10 years ago
Какво каза Trusted Customer за My241 Rewards:
Not 241 can get it for the same price at the travel agent
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. The 241 price is not available to be booked via a retail travel agent. Our prices are based on 2 people travelling, whereas the agent rate is typically just 1 passenger. Sometimes a cruise line may release a public 241 rate but this is very sporadic and not available on a wide range of cruise lines.
We'd be happy to discuss with you any pricing concerns at a time convenient to yourself.
Regards,
My241 Rewards
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TC
Trusted Customer
Brisbane
10 years ago
Какво каза Trusted Customer за My241 Rewards:
Excellent!
Excellent! We were very happy with the service we received!
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Доверен клиент
10 years ago
The people who served me were awesome and dos everything they could to try and help
It is very hard to get a cruise you want, (when you can't get holidays approved from work until 6 months before you take them) as there is little if any available that fits in.
I have lost 1...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We strive to offer the best deals on our 241 program, due to cruise line constraints not all cruises will be available on the 241 program, however availability is changing & new cruises are being added on a regular basis. If we cannot find the cruise on our 241 program for the dates you require we can offer preferred member rates. These rates should guarantee we offer better value than any competitors. We now understand you have booked a cruise & we hope to ensure you have a fantastic experience.
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Trusted Customer
Parrearra
10 years ago
Какво каза Trusted Customer за My241 Rewards:
241 Delight
The staff we spoke with were very polite,knowledgable,and considerate..They were prompt with follow up and went beyond their normal boundaries.
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Доверен клиент
10 years ago
At the onset, i should have been told aĺl the various options/fees etc.
Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. We will have a cruise consultant contact you shortly to ensure we can answer any further questions you may have about the program and your cruise booking. We are looking forward to making your South Pacific cruise a trip to remember. Please let us know if we can be of any further assistance.
Kind Regards,
My241 Rewards
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Доверен клиент
10 years ago
The agent was committed to ensuring that we had the best possible options for our trip
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
