Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Moth-Prevention.com | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/moth-prevention-shopify | Feefo

Доверен клиент

6 years ago

The strips work reasonably well, although I still have moths.

Reasonably fast shipping.

Отзиви за продукти

Дата на покупка: 26/06/2019

0

PW

Philip Wright

6 years ago

Какво каза Philip Wright за Moth-Prevention.com:

Works well

Arrived timely

Отзиви за продукти

Neil

Moth-Prevention.com

6 years ago

Dear Philip, Thank you for your feedback. Please do not consider our product a 2star product just because you have not caught any moths on it yet. Only adult male textile moths will be attracted. It may be that the moths you have seen are female, juvenile, or other moth types. Positioning is also important to make them as effective as possible. Please be sure to place them 1-2m high, away from draughts, away from bright light, and nowhere near moth repellents such as lavender or cedar wood. Our Traps really are the best on the market, using only natural pheromones produced in Germany - If you're not catching moths and have your traps positioned correctly please be reassured that you don't have adult male textile moths in that area. Please do leave them in place for their 3month lifespan to monitor your moth problem. We hope that this is helpful and that you're reassured? If so perhaps you would be so kind as to edit your star rating - it would be greatly appreciated by the team here at Moth-Prevention. A low star rating is quite damaging as it could lead other customer's to consider that our traps do not work.Please do reach out to us by email if you would like to discuss your specific moth situation in detail and we will be very happy to assist you further.Kind regards, NeilMoth-Prevention

PW

Philip Wright

6 years ago

The Merchant has given me some tips on placement. It will take a few months to fully assess the effectiveness.

PW

Philip Wright

6 years ago

The traps seem to be working well now. Took a little while for them to be effective but now catching lots of moths.

Дата на покупка: 26/05/2019

0

SW

Susan Weisgrau

6 years ago

Какво каза Susan Weisgrau за Moth-Prevention.com:

Courteous, timely and helpful response. Thanks!

Отзиви за продукти

Дата на покупка: 26/06/2019

0

Доверен клиент

6 years ago

Service was prompt and professional. The Moth-Prevention product is the only one that works!

Отзиви за продукти

Дата на покупка: 25/06/2019

0

DT

Deborah Thompson.

6 years ago

Какво каза Deborah Thompson. за Moth-Prevention.com:

I paid almost $10 plus shipping and I only received 1 moth trap. My understanding was they came in package of 3. I would like to order more from you and now I will not. Additionally, I first...

Прочетете повече

Neil

Moth-Prevention.com

6 years ago

Dear Deborah, We're sorry to read that you're not happy with your purchase from us. Even though we sell Packs on Amazon we sell them as singles on our website with the ability to increase the volume required from 1-20 with ever increasing levels of discount. We do not mention the term '3 Pack' within the text on our website and the image is for a single trap. We see from your order that you did in fact order only 1 trap for $13.50 (approximately a third of the price of a 3 Pack from Amazon). As such we will not be able to send 2 more traps to you. With regards to shipping: We offer a flat rate for shipping with all orders placed on our website and it is actually $6.50 and not the 'almost $10' that you mention. Kind regards, Neil Moth-Prevention

Дата на покупка: 18/06/2019

0

SB

Simon Bard

6 years ago

Какво каза Simon Bard за Moth-Prevention.com:

Great product. We tried so many different brands and this one is the only one that really works. The only negative thing is that I used to buy it through Amazon but you can't get it there anymore....

Прочетете повече

Отзиви за продукти

Дата на покупка: 16/06/2019

0

Доверен клиент

6 years ago

i'd buy again. excellent product.

Отзиви за продукти

Дата на покупка: 06/06/2019

0

Доверен клиент

6 years ago

I ordered the wrong item and have emailed them twice for for return instructions. I have heard nothing. There is no phone number available to call. The customer service is terrible!

Neil

Moth-Prevention.com

6 years ago

We're sorry to read that you have ordered in error and then had trouble getting in touch with us. We certainly don't like to read that one of our customer's considers our Customer Service to be terrible. Our average star rating is above 4.5/5 because we do care. We have checked our email system and can confirm that we have not received an email from you - if we had we would have certainly replied within 24hrs. If you do need to return anything to us please go to our website and scroll to the bottom of any page where you will find a link called "Returns". From there you can download a simple Returns Form and send your parcel back to us without any quibble. A direct link to our Returns Page: https://www.moth-prevention.com/pages/returns

Отзиви за продукти

Дата на покупка: 12/06/2019

0

Доверен клиент

6 years ago

I will purchase more if needed.

They seem to work

Отзиви за продукти

Дата на покупка: 17/06/2019

0

EM

E Moore

6 years ago

Какво каза E Moore за Moth-Prevention.com:

I have tried other moth traps and nothing is caught. I put moth prevention out and the moths are instantly swarming the traps

Отзиви за продукти

Дата на покупка: 17/06/2019

0

Прегледи на Moth-Prevention.com

MothPrevention High-Performance Clothes Moth Trap Refills - 2 PackОще прегледи на този продукт (61)Разгледайте уебсайта на продуктаThe strips work reasonably well, although I still have moths. I wish this product was available on Amazon again.

Powerful Clothes Moth Traps - Proven Best Catch-Rates in the USAОще прегледи на този продукт (50)Разгледайте уебсайта на продуктаAlthough we can see a few moths none have been attracted to the traps.

MothPrevention High-Performance Clothes Moth Trap Refills - 2 PackОще прегледи на този продукт (61)Разгледайте уебсайта на продуктаThese trap the moths brilliantly. Alas, the number trapped suggests I have a bigger problem to deal with.

MothPrevention High-Performance Clothes Moth Trap Refills - 2 PackОще прегледи на този продукт (61)Разгледайте уебсайта на продуктаThis is the only product that works!

MothPrevention High-Performance Clothes Moth Trap Refills - 2 PackОще прегледи на този продукт (61)Разгледайте уебсайта на продуктаThis is the only moth traps that really works!

Powerful Clothes Moth Traps - Proven Best Catch-Rates in the USAОще прегледи на този продукт (50)Разгледайте уебсайта на продуктаTo my experience, this is the only moth trap that really works!

Clothes Moth Killer Kit - 6 Months Protection | Professional GradeОще прегледи на този продукт (5)Разгледайте уебсайта на продуктаit works; better than anything else i've tried, including the professional traps left by the fumigator.

Powerful Clothes Moth Traps - Proven Best Catch-Rates in the USAОще прегледи на този продукт (50)Разгледайте уебсайта на продуктаThe moth traps are effective.

MothPrevention High-Performance Clothes Moth Trap Refills - 2 PackОще прегледи на този продукт (61)Разгледайте уебсайта на продуктаrefills were purchased. they work.

MothPrevention High-Performance Clothes Moth Trap Refills - 2 PackОще прегледи на този продукт (61)Разгледайте уебсайта на продуктаthe best traps for catching the moths

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?