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Apologies you’ve had a poor experience. We always strive to deliver a clear and consistent service and it sounds like we weren’t up to scratch on this occasion. Thank you for sharing your feedback, this will help Money Guru and the team improve our services in the future. Kim @ Team Guru

Hi, thanks so much for the positive feedback! May your keys go in the lock first time when you get home. Kim @ Team Guru

Your feedback is much appreciated! We’re so glad we could be of assistance on this occasion. If the Guru wasn’t wearing so much jewellery, he would pat himself on the back. Instead, he would like to offer his eternal gratitude! Kim @ Team Guru

Great to hear from you – thank you so much for your comments! Kim @ Team Guru

Sorry your experience wasn’t a positive one this time around. At Money Guru we aim to provide a clear and consistent service, but unfortunately it sounds like we couldn’t find a suitable option for you at this time. Thank you for taking the time to leave feedback, which will help us improve our services for future customers.

Great to hear from you – thank you so much for your comments! Kim @ Team Guru

Thanks for sharing the love! The Guru always appreciates a kind word here and there! Kim @ Team Guru

Thanks for taking the time to leave a positive review! It makes us feel all warm and fuzzy inside. Rob @ Team Money Guru

We’re sorry you’ve had a poor experience on this occasion. We always aim to work well with our partners and to make sure our customers are kept informed at all points before and after an application is submitted. We will therefore be investigating this matter to find out why they hadn’t contacted you after your application was submitted. Please accept our apologies and thank you very much for leaving feedback so we can improve our services. Kim @ Team Guru