Hello Salvador,
Thank you for the honest review, and sorry to hear it was not a great experience for you. We strive on excellent customer service, I did check back and see that our agent tried to confirm an appointment with you for March 9th, the email could have went to your junk folder. But I would like to apologize, it should have been followed up with a call to confirm as well in case the email did not reach you. We would love to make this a better experience for you again, Please let us know if we can still help you book your medical appointment.
-Customer Care