Initial contact was good but then no reply to upgrade query, email saying balance not been paid when in fact it had then seat allocation on Male to Dubai was wrong.
Отзиви за продукти
Дата на покупка: 17/06/2015
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Споделете
Доверен клиент
Проверено от Feefo
11 years ago
Some confusion about payment deadlines caused me annoyance and extra costs
Total disaster we were not informed by you that the hotel terrace and pool area is having a total refurb .I have been coming to this hotel for 8yrs sometimes twice a year with friends that I...
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Luxury Holidays Direct
Luxury Holidays Direct
11 years ago
We are sorry to hear of your experience during your recent stay at Le Royal Meridien Beach Resort Dubai.
We have initiated an internal investigation as to why our suppliers & ground-handlers had not notified us of the works taking place at the resort, and as soon as we receive notification from them, we will be in touch with you.
If you would like to do so, please email a formal complaint to us at customerservices@luxuryholidaysdirect.com , but we are already trying to establish how this has happened, and will be in touch shortly.
Again, please accept our apologies for your experience
Yours Sincerely
Customer Services
Luxury Holidays Direct
Customer Services
Luxury Holidays Direct
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
