Прегледи на Long Tall Sally

Thank you for your feedback. We’re sorry to hear that you were disappointed with the boots, although we’re pleased the service was okay. We appreciate you sharing your experience and will pass your feedback on to the relevant team.

Thank you for your positive feedback about our service. We’re sorry, however, that the items weren’t true to size and that you had to pay to return them. We understand how frustrating this is when you would have kept them if they had fitted, and we appreciate your feedback.

Thank you for your feedback! We’re pleased to hear that your emails were answered promptly. We really appreciate you taking the time to share your experience.

We’re very sorry to hear about your experience. We understand how frustrating it must have been to deal with inconsistent quality, difficulties using your gift card, and the excessive number of promotional emails you received. We appreciate that some reminders can be helpful, but we understand that receiving so many emails can feel overwhelming. We’ll pass your feedback to our marketing team to review the frequency of our communications, as well as your comments on the returns and gift card process.

We’re very sorry to hear that you received no service from us. This is certainly not the experience we want for our customers. We appreciate you bringing this to our attention and apologise for the disappointment caused.