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We’re sorry you haven’t received a response regarding your delayed delivery. We understand how frustrating this must be. Please send us a private message with your order details so we can look into the delay and your refund request.

Thank you for clarifying. Yes, I was referring to the return process. I understand that you haven’t received the service yet. I’ll make a note of that and proceed accordingly.

Thank you for your lovely feedback! We’re pleased to hear your order arrived sooner than expected and that you were happy with your items overall. We’re sorry some pieces arrived creased and appreciate your understanding.

I completely understand, and I’m sorry you were disappointed. We certainly don’t want to sell something that sheds, and I appreciate you bringing it to our attention. I’m glad the service itself was okay, but I’m sorry the product didn’t meet your expectations.