I tried to book online and got to the payment. I verified it with my card provider and returned to the Kuoni site for it to say the payment did not go through despite it appearing on my bill and then...
Прочетете повече
Дата на покупка: 02/02/2026
0
Споделете
MC
Mr Geoffrey Chatterley
Проверено от Feefo
7 months ago
Matt
Kuoni
7 months ago
Thank you so much for your review.
I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Дата на покупка: 04/02/2026
0
Споделете
Доверен клиент
Проверено от Feefo
7 months ago
Florence @ Milton Keynes branch listened to our requirements & provided great recommendations
Overall a great customer experience & we booked 😊
Ricky
Kuoni
7 months ago
Hello
Thank you for your kind comment and for letting Florence looking after your escape.
As always, let us know if you need anything prior to your travels.
Thank you again
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Дата на покупка: 03/02/2026
0
Споделете
Доверен клиент
Проверено от Feefo
7 months ago
Daisy was incredibly helpful in providing many options and quotes. She was not pushy and had great first hand experience and gave grreat advice
Дата на покупка: 02/02/2026
0
Споделете
Доверен клиент
Проверено от Feefo
7 months ago
Nothing to improve. Melanie was knowledgeable, friendly & efficient.
Nicole
Kuoni
7 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Mel the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Дата на покупка: 03/02/2026
0
Споделете
MR
Mrs Alison Richards
Проверено от Feefo
GBR
7 months ago
Какво каза Mrs Alison Richards за Kuoni:
Its been a joy to book with Kuoni. Great options and inside knowledge helped us plan our trip to Japan. Catrina at the Edinburgh branch provided excellent service and professionalism.
Angie
Kuoni
7 months ago
Thank you so much for taking the time to share this lovely review. We’re absolutely delighted to hear that booking your Japan adventure with Kuoni was such a joy, and that our options and insider knowledge helped bring your plans to life.
Catrina will be thrilled to hear your kind words — we’ll make sure your feedback is passed directly to her and the Edinburgh team. She takes such pride in creating exceptional experiences, and it means the world to know her professionalism made a difference.
We’d love to welcome you back when you’re ready to plan your next escape. Whenever that may be, we’ll be here with the same care, expertise and passion to help you craft another unforgettable trip.
Thank you again for choosing Kuoni. ✨
Дата на покупка: 06/02/2026
0
Споделете
MJ
Miss Elaine Jackson
Проверено от Feefo
GBR
7 months ago
Какво каза Miss Elaine Jackson за Kuoni:
As always, Florence at the Milton Keynes branch has been excellent and tailored the holiday to our needs. She was very patient with us when we couldn’t make up our mind! Highly recommend
Ricky
Kuoni
7 months ago
Hello Elaine
Thank you for you kind feedback and for allowing Florence to craft your escape.
Our mission is only to ensure our guests have the perfect escape to look forward, thank you again for allowing Florence to ensure all was perfect.
Should you have any questions prior to jetting off do please let us know. I hope the excitement is building!
Kind regards
Ricky
Store Manager
Kuoni Milton Keynes
Дата на покупка: 31/01/2026
0
Споделете
MP
Mr Mark Peters
Проверено от Feefo
THA
7 months ago
Какво каза Mr Mark Peters за Kuoni:
We went into store & all your staff are very knowledgeable, Ben booked our holiday & nothing was too much trouble
Dev
Kuoni
7 months ago
Nice to see you in store last week. Thank you for commenting on Kuoni Sheffield's service on the feefo platform.
Regards
Dev Armugam
Store Manager
MP
Mr Mark Peters
7 months ago
Thanks Dev
Дата на покупка: 05/02/2026
0
Споделете
MP
Mr Sanjay Patel
Проверено от Feefo
GBR
7 months ago
Какво каза Mr Sanjay Patel за Kuoni:
Really informative information and suggestions from your colleague Hannah Wright, which helped us to tailor our holiday to Malaysia.
Sorry but I can’t think of anything which could have improved...
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Дата на покупка: 31/01/2026
0
Споделете
MH
Mrs Linda Hally
Проверено от Feefo
GBR
7 months ago
Какво каза Mrs Linda Hally за Kuoni:
Can not think of anything
All the staff were friendly and welcoming and made me feel like a valued customer.
They were very knowledgeable and nothing was too much trouble
Leigh
Kuoni
7 months ago
Hello Mrs Hally,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Jenna, the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind regards
Leigh, Kuoni Southampton.
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Тези значки удостоверяват, че екологичните претенции на Kuoni са ясни и точни, за да сте сигурни, че пазарувате по устойчив начин. Разработено в партньорство с Ethy.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.