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Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday. We look forward to assisting you with your future travel plans.

Dear Mr Black, Thank you for taking the time to provide us with your feedback. I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East. Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon. Kind regards, Alice Kuoni Customer Services

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Dear Client Thank you so much for the lovely comments regarding the service you have received from Michelle. I am so pleased that Michelle has helped you plan your perfect holiday for you. Best wishes Lucy Hughes Store Manager

Thank you for sending through your 5 star review and booking another amazing holiday with us. We will look forward to seeing you soon. Kind regards Melissa

Good Evening John, Thank you so much for your kind 5-star review. We’re delighted to hear that you found our service both professional and supportive and that you had a great experience working with your Personal Travel Expert Jenny. We look forward to assisting you further as you prepare for your upcoming trip and to helping you plan many more memorable holidays in the future. Best wishes, Sam - Store Manager Kuoni Harrogate