V Professional from initial contact with Ollie thru pick up by Nobby & team
From start Ollie has been fantastic setting everting up and making pricing quote and invoicing very simple and easy. The pick up and load team were quite simply brilliant - lead by Nobby with Ben,...
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Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback, we really do like to ensure that the whole process at Kelly's from start to finish is excellent so it is great to hear that Ollie provided a great booking and quoting service and Nobby, Ben, Lawrence, Dan and Miles were equally as professional and friendly. Thank you again for this great feedback, Best Wishes, Joley Coles, Customer Experience Assistant
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CP
Camilla Phillips
Ingatestone
4 years ago
Какво каза Camilla Phillips за Kelly's Storage:
I would definitely recommend Kelly’s Storage. The two gentlemen who collected our furniture, Jerome and Nobby were extremely polite, friendly and helpful .
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback Camilla, it is fantastic to hear that you would recommend Kelly's as a family run business we really do rely on recommendations to family and friends. It is wonderful to also hear that Jerome and Nobby were polite, friendly and helpful, this feedback will passed across to the team. Thank you again, Best Wishes, Joley Coles, Customer Experience Assistant.
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Доверен клиент
4 years ago
Recommend this service
Great service. Was some confusion initially on cost of returning goods and a waiting time of one week, but got all sorted. Had to get items delivered early and they made all efforts to get that done....
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Joley Coles
Kelly's Storage
4 years ago
Thank you so much for your feedback, this really is appreciated. I am sorry to hear that there was confusion at first but this got rectified for you. It is great to hear that Jerome provided an excellent service and went above and beyond. Thank you again for taking the time to review Kelly's, best wishes, Joley Coles, Customer Experience Assistant.
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Доверен клиент
4 years ago
All staff are flexible, efficient and easy to talk with. Much appreciated. They respond to queries quickly. This, over a period of a year or more.
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback, it is fantastic to hear that your experience with Kelly's was 5 stars. We pride ourselves in excellent customer service and communication so it is great to hear that this is what you experienced. Thank you again for taking the time to leave your review. Best Wishes, Joley Coles, Customer Experience Assistant.
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Доверен клиент
4 years ago
Very helpful and friendly
Very helpful when I visited to take something out of storage. Staff very friendly
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback, it is great to see that you rated Kelly's 5 stars and that our staff were friendly and helpful. Thank you again for taking the time to leave your review, Best Wishes, Joley Coles, Customer Experience Assistant
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JM
Judith Moore
4 years ago
Какво каза Judith Moore за Kelly's Storage:
From Ollie who dealt with my enquiry, to Jerome who delivered the pod at very short notice, both were brilliant and very helpful. Would definitely recommend this company to friends and family. They...
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Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback Judith, it is great to hear that you would recommend your us to your friends and family and that the team went above and beyond. We like to ensure that we provide excellent service across all parts of our business from the initial booking with our team, Ollie for example, to our drivers who deliver containers, Jerome so it is great to hear that you experienced this. This feedback will be passed across to the team and thank you again. Best Wishes, Joley Coles, Customer experience assistant.
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Доверен клиент
4 years ago
On time, friendly, organised, hard working chaps made it look very easy thankyou
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback, it is great to see that you rated your service 5 stars and that our team were friendly, organised and hardworking. This will be passed across to the team, thank you again for your feedback we really do appreciate this. Best wishes, Joley Coles. Customer Experience Assistant.
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Доверен клиент
4 years ago
Top service from a family run small biz.
I was super impressed with Kelly’s throughout my whole experience with them. We had containers put into storage for a few months after we loaded them ourselves. We selected the option to have them...
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Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback. It is great to hear that you received a top service from us, we pride ourselves on our service, customer experience and communication. It is also fantastic to hear that Nick P and Tim were efficient and careful with your belongings.
Thank you again for your great feedback, as a family run business like you mentioned we really do appreciate all our feedback. Best Wishes, Joley Coles, Customer Experience Assistant
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RE
Rickard Essen
4 years ago
Какво каза Rickard Essen за Kelly's Storage:
It was a wonderful experienced , very kind and helpful staffs like NOBBY AND JEROME. Thank you guys and keep it up .Cheers.
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback Richard, It is great to hear that your experience with Kelly's was wonderful, especially Nobby and Jerome. This will be passed across to the team and again thank you. Best wishes, Joley Coles, Customer Experience Assistant
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Доверен клиент
4 years ago
Kelly’s are a professional and efficient outfit
Ollie who helped me the whole way, was very professional and pleasant.
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback, it is great to hear that we were professional and efficient throughout the process and that Ollie was really helpful and pleasant. Thank you again for taking the time to leave your review and this shall be passed across to Ollie and the team. Best Wishes, Joley Coles, Customer Experience Assistant.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
