Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за jetlinecruise.com | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Показване на всички 3,523 прегледа

Trusted Customer

carberry

4 years ago

Дата на покупка: 19/04/2019

Какво каза Trusted Customer за jetlinecruise.com:

very disappointed the way this has been handled

ref 2028347 still awaiting for refund of 21.69 which was promised and after 6/7 emails we still have not received this as promised

Отзиви за продукти

Roderick Crawford

5 years ago

Дата на покупка: 03/11/2019

Какво каза Roderick Crawford за jetlinecruise.com:

At the start of the booking everything was very good. We had a problem at the start of the holiday and it was sorted. Since we returned we have tried to sort out a few issues and we are not hearing...

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Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 11/08/2019

Quick to answer the phone. Comprehensive service. Hotel in Santiago was out of town necessitating use of public transport to visit city centre. Room in hotel not available on arrival mid morning...

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Kallum

jetlinecruise.com

5 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Отзиви за продукти

Trusted Customer

5 years ago

Дата на покупка: 14/02/2019

Какво каза Trusted Customer за jetlinecruise.com:

communications were good and quick.

From first contact with the company until now ti has been good. Response to me emails was quick and concise Paper work was easy to understand and all relevant documents sent in time.I would use this...

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Kallum

jetlinecruise.com

5 years ago

Hello Julian, We are happy to hear that you would use us again, thank you for your comments. Regards, Kallum

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 06/12/2019

Friendly contact at Jetline, but promises not met

Paid for pick up and return from airport.No one came. Paid extra for clear view from ship balcony. Unnecessary as all balcony’s have clear view. Hotel pretty bad

Kallum

jetlinecruise.com

5 years ago

Hello, We are very sorry to see that you have rated our service 1-star. I will pass this onto our product team for investigation as to what your transfers did not turn up. The rooms are what the cruise line state, we merely share that information with you, however we will make sure we look into this and see why people will pay extra for such room. Regards, Kallum

Доверен клиент

5 years ago

Hi Kallum Not sure if you are able to see my “formal complaint booking 20314648/1” It gives a lot more detail than I put on the review. I had stated that the whole experience put paid to what was to be a celebratory golden wedding anniversary trip. I have received an auto message that I am to wait 28 days to receive some sort of reply. I’ve no intention of changing my review at the moment Brian

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 28/05/2019

Service was very good I would recmend to a friend p

Kallum

jetlinecruise.com

5 years ago

Hi, Thank you for your review, we are glad to hear you would recommend us! Regards, Kallum

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 28/03/2019

Excellent; would definitely book with them again

The holiday went smoothly with only one slight problem with a transfer that didn't turn up:( we had to make our own arrangements to get from the airport to the hotel) but jetlinecruises are in the...

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Kallum

jetlinecruise.com

5 years ago

Hello, Thank you very much for leaving us a detailed review. We are sorry to hear that you had a problem with your transfers, we will pass this information onto our product so they can review this and see what the problem was. Regards, Kallum

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 10/09/2019

Excellent. Absolutely delighted. All transfers etc were spot on. Text or email confirming pick up and time. No problems at all

Kallum

jetlinecruise.com

5 years ago

Hello, We are glad to hear that everything went to plan for your holiday, thank you for your comments! Regards, Kallum

Отзиви за продукти

Martyn Walker

5 years ago

Дата на покупка: 17/06/2019

Какво каза Martyn Walker за jetlinecruise.com:

As above

Everything went very well, the cruise of course, but especially the pre and post cruise stays, connections and tours. Guides involved were the best. Cruise trips and on board duty free drinks were a...

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Kallum

jetlinecruise.com

5 years ago

Hello Martyn, We are glad to hear that overall everything went well. We are sorry to hear that you thought it was expensive on board, we hope you had a good holiday nevertheless off that. Regards, Kallum

Отзиви за продукти

Raymond Offord

5 years ago

Дата на покупка: 18/06/2019

Какво каза Raymond Offord за jetlinecruise.com:

Great travel company

Courteous and understanding of my requirements and met them all. Timely communications

Kallum

jetlinecruise.com

5 years ago

Hi Raymond, Thank you for taking the time to leave us a review, we are glad you say we are a great travel company! Regards, Kallum

Отзиви за продукти

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Относно jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

Прегледи на jetlinecruise.com

Pride of AmericaОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаmajor construction works where being carried out outside are balcony during the whole cruise

Royal PrincessОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаNot happy with the transfers we had pre-booked

MS ZaandamОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаHolland America looked after us well - wide range of facilities, great food, good entertainment and lots of shore excursions.

ArmoniaОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаLimited food menu. Not enough time in land stops

Ruby PrincessОще прегледи на този продукт (2,250)Разгледайте уебсайта на продукта

Ruby PrincessОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаExcellent value

MS ZaandamОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаGreat food, clean and tidy ship, bit lacking in on board activities. Fair value for money, except for on board purchases as mentioned before.

Ruby PrincessОще прегледи на този продукт (2,250)Разгледайте уебсайта на продуктаGreat ship, prices reasonable and all the staff were friendly and helpful.

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?