Not too impressed. Upon arrival to my hotel, I was informed the resevation team had called to cancel my booking. I hadn't made any cancellation and ws the only person with my travel details. I then...
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JerseyTravel.com
Jerseytravel
17 years ago
I am sorry to hear that you had a problem on check in at your Hotel, it would appear that we were not made aware of this at the time. On checking with the Hotel they have confirmed that they had a reservation for you and are unable to throw any light on the problem.Please accept our apologies for any inconvenience caused to you and we thank you for your valuable feedback .
P CORNICK
Customer Services Manager
Отзиви за продукти
Дата на покупка: 21/02/2009
0
Споделете
Доверен клиент
17 years ago
excellent service, helpful and friendly
Отзиви за продукти
Дата на покупка: 22/02/2009
0
Споделете
Доверен клиент
17 years ago
Communication, both via telephone and email was good with bookings prompty confirmed.
Not bad, some mistakes were made with the booking, wrong ferry route on return1, forgot to book both names on the ferry, booked a spa session that was impossible to make due to the arrival time, but...
very efficent and helpful. I had a query about our travel insurance and received a response via email within hours, and new documents via the post in days! Brilliant!!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
