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Excellent customer service. Replacement vehicle supplied very quickly and regular updates regarding the claim.

Excellent communication skills by jaguar insurance staff

I would have rated an excellent but felt that I was left dangling a bit after the accident was switched from a"No fault" to a "fault " claim. I did discuss this with one of your managers who agreed...

Rang Jaguar assist as soon as I got home. The call was well handled giving me the impression everything would be fine. Over the following days I was kept updated. The hire car was delivered exactly...

The Claims service was absolutely excellent and I was very pleased with the hire Vehicle given as a replacement for my Jaguar. Some minor issues around lack of communication with my own Insurance...

The service was OK. However, the communications to me of what was happening with my car was very poor. It also took far too long to fox, what was a minor item.

It was so easy to deal with. They took all of the hassle away from me, dealing with both insurers and providing a car equal to mine to use whilst my car was away for repair.

Great service from the start to the finish, staff from all aspects of the process of my car being collected and the loan car arrival was very professional and so nice to deal with.

A first class service - excellent.

They handled my non-fault claim efficiently and effectively.