The only prolblem I have is that overnight their Next Day Delivery charge went from the Normal £2.50 to £12.50. They have taken advantage of the COVID 19 situation to make more money
Jorge
Jackson's Art Supplies
6 years ago
Thank you for taking the time to complete the feedback via Feefo.
We have amended our priority delivery pricing due to the exceptional number of orders we were receiving. This was causing delays for other orders as our warehouse has been overwhelmed since the lockdown.
We did not wish to take the priority delivery option away entirely for those who needed their supplies urgently. To avoid such drastic action we opted instead for a temporary increase for priority deliveries only.
All other shipping methods were kept the same as before, and both standard and priority services still enjoy price deductions depending on the overall amount of the order.
Our current price for next day is £12.50 for orders under £39.00 £7.50 for orders over £39.00 and £2.50 for orders over £100.00 We still think this is a good value service and allows us to serve all our customers fairly during this challenging time. We will revert this as soon as we are able to of course.
Jacksons Art Supplies are the UK s leading mail-order supplier of art materials for the amateur and professional artist. Huge range, great service and unbeatable prices.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Jacksons Art Supplies are the UK s leading mail-order supplier of art materials for the amateur and professional artist. Huge range, great service and unbeatable prices.
