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Easy to use website. Easily understood and appears to be competitively priced. Fortunately I haven't had to test the claims service yet but it is only after that experience you can truly judge the...

Clear and simple electronic process and all went well. No idea about service in case of claims.

I have made two claims in the last 6 years. Both were settled promptly. I have only praise for this insurance. It has saved me a lot of money.

Seamless

All preetty easy to do and the cost was excellent just needs a little more detail as to what is covered.

Prompt responses to e mail enquiries whilst trying to renew a yearly policy, some technical problems encountered. Would be helpful to receive an e mail inviting renewal of existing policy a month...

Had a puncture - tyre shredded - last year; they dealt with it efficiently and paid up without a fuss.

Straightforward transaction online

Very efficient and friendly.

Good to know I am not being ripped off by car hire firms!! [ In my mind they are on a par with Banks, Estate agents,and Car salesmen. ] It is nice to know I have good cover for a further year. ...