Streight forward to book. Very good deal. Thought we had booked but later got a call to say we had to pay a further £50. The representative was perfectly friendly and cival but having to pay more...
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0
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MO
Mr Liban omar
Проверено от Feefo
3 years ago
Какво каза Mr Liban omar за Holiday Gems:
Decent
So far no complaints booked my holiday through website was easy and I received my paperwork promptly, haven't spoken to anyone since booking but a follow up call would have been nice just to explain...
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0
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Доверен клиент
Проверено от Feefo
3 years ago
Website easy to use had 1 little error but a lovely lady Courtney telephoned me and sorted it out.
0
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MD
Mr Roderick Davidson
Проверено от Feefo
3 years ago
Какво каза Mr Roderick Davidson за Holiday Gems:
The site was so easy to use.
So easy to use and find all the information I needed to book my holiday.Also I have flights booked with Ryanair and they were in contact with me explaining what I needed to do at their end
0
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MI
Mrs Sarah Ingham
Проверено от Feefo
3 years ago
Какво каза Mrs Sarah Ingham за Holiday Gems:
Lily was very helpful, got us a good deal in the end.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Good experience.
This was an easy-to-use website - lots of choices on offer.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Unreliable and not good service!!
Booked holiday and even received my booking number. Then I got a txt message 4 days later to call and make another booking which was £100 more as my original booking did not go through. Really...
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Review Team
Holiday Gems
3 years ago
Hello we feel you have misunderstood how our website operates, you received your order number not the confirmed booking number. Your order failed at the payment stage so you were contacted with a new quote if you wanted to proceed. This is the process and you accepted the booking terms and conditions online which advise about that. We are sorry you were not able to take advantage of the lower because of this but do not agree our service is unprofessional because of it when we clearly explain on our terms of use.
1
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Short break
Easy to follow and trouble free would recommend to friends and family
0
Споделете
MB
Mr Mark Bibby
Проверено от Feefo
Romford
3 years ago
Какво каза Mr Mark Bibby за Holiday Gems:
Very good value package and easy to use website
Really helpful English call centre and staff were very helpful in all aspects of my calls.
0
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MC
Mrs Nicola Crick
Проверено от Feefo
3 years ago
Какво каза Mrs Nicola Crick за Holiday Gems:
Go for it
I would recommend however had to add luggage on which cost more as was not given the option when booking
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
