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Good Evening, Many thanks for your feedback. We’re sincerely sorry for the delay however to clarify we’re not currently offering premium delivery as orders are being sent directly from the supplier, so we’re unable to control delivery times. Your order was automatically changed back to standard delivery so you weren’t charged the extra for delivery. We are however pleased to hear that your order has since arrived and you were delighted with your purchase. Thank you again, HobbyMaker

Good morning, Thank you for your feedback regarding our service. We're sorry to hear that you had not received your order at the time of writing and we do apologise for any inconvenience this may have caused you. If you have still not received this order, please do get in touch with us as soon as you can and we will be more than happy to have a look into this further for you. If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@hobbymaker.co.uk. Kind regards, Clare W - Help Team www.hobbymaker.co.uk.

Good morning, Thank you for your feedback regarding our service. We're sorry to hear that you were disappointed with the amount of time that it took for this order to be delivered to you and we do apologise for any inconvenience this may have caused you. We have checked the delivery details for you and can see that this was still delivered to you within our 4 - 6 working day estimate which does not include weekends or bank holidays. However, we will still certainly make sure that your feedback is passed along to the relevant department. If you require any further assistance, please do not hesitate to contact us on 0800 6444 655 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com.