Sales Man was very enthusiastic at first, Sorted car, deal and finance out contacting me and keeping me informed on a daily / hourly basis, Then after the finance company had paid out it all went...
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Antony Anderson
Hippo Leasing
9 years ago
Hi,
Thanks for your feedback and I can only apologise for the rocky start to our relationship! We pride ourselves on having the highest of standards so when something like this goes wrong we like to hear about it so I'm pleased we managed to get it rectified so swiftly. If you have any further issues please don't hesitate to contact us.
Thanks
TC
Trusted Customer
9 years ago
Hi,
Yes you did manage to rectify the problems with the car at my inconvenience (i had to drop the car off at BMW Bolton and had to be without it for nearly a week !) Also i think you are missing the point i'm making, the car should never have left your workshop in this state!!! i think questions need to be asked about the quality of your workmanship in your workshop.
Richard.
2
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TC
Trusted Customer
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
Excellent service by Hippo Leasing
very easy fo deal with and vey friendly staff
0
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Доверен клиент
9 years ago
Excellent service by Hippo Leasing
The service was excellent from start to finish
0
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TC
Trusted Customer
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
Outstanding service!
I receieved outstanding service from Andrew G and I am happy to have done business with them! Everything went smoothly and Andrew was super helpful.
Would reccomend Hippo Motor Group for your next...
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1
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TC
Trusted Customer
Greater London
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
Well established and professional
All in all the service has been consistent and accross all departments good communication to ensure customer satisfaction. Certainly will recommend
0
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Доверен клиент
9 years ago
A really swift and positive experience from the first phone call to the day...
A really swift and positive experience from the first phone call to the day the car was delivered! Extremely satisfied and impressed by all staff I interacted with.
0
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TC
Trusted Customer
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
I am totally made up with my new car and the service and support I was offe...
I am totally made up with my new car and the service and support I was offered and received from my manager Dean Lorriman
0
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TC
Trusted Customer
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
When I received the documents and signed them and then sent them away I was
When I received the documents and signed them and then sent them away I was told it was the wrong registration number I was given, so I filled the paperwork out again and sent them away Christmas...
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Antony Anderson
Hippo Leasing
9 years ago
Hi,
thank you for your feedback. I have looked into this and it is unfortunately and issue we are having with a third party as it is a brand new car coming direct from the manufacturer. These can occasionally experience delays in production so for this I can only apologise. I know your car is due for delivery on Tuesday so I hope this draws a positive conclusion to the matter.
All the best.
TC
Trusted Customer
9 years ago
Thank you. After being in contact with my representative I am very pleased to be receiving my new new car next week.
0
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TC
Trusted Customer
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
Aidan was excellent
Aidan Gavin was the person handling the deal for me and he was helpful and polite throughout the process. I am happy with the car and the service provided by Hippo
0
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TC
Trusted Customer
9 years ago
Какво каза Trusted Customer за Hippo Leasing:
Professional from the beginning to the end. Thank you to all at Hippo, espe...
Professional from the beginning to the end. Thank you to all at Hippo, especially Jack Watson, whose support was fantastic. Sure will be coming back to you in the future.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Thanks for your feedback and I can only apologise for the rocky start to our relationship! We pride ourselves on having the highest of standards so when something like this goes wrong we like to hear about it so I'm pleased we managed to get it rectified so swiftly. If you have any further issues please don't hesitate to contact us.
Thanks