Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Hayes & Jarvis | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/hayes-and-jarvis | Feefo

Показване на всички 4,134 прегледа

Mrs Rhoda Debrou

5 years ago

Дата на покупка: 21/03/2020

Какво каза Mrs Rhoda Debrou за Hayes & Jarvis:

Holiday company that does not give a damn about their customers !!!

This is the third Taylor Made Holiday we have booked with Hayes and Jarvis and it will be the last. We arrived in Phuket after an 11 hour flight , met by a rep and taken to a ferry crossing for our...

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Toni

Hayes & Jarvis

5 years ago

Good morning Mrs Debrou Thank you for your feedback regarding your recent holiday. I understand our Customer Relations department has responded to you and requested a refund of the additional costs you incurred. Please be assured we do value our customers and we are extremely sorry for any disappointment that has been caused. Kind regards Kim Hayes & Jarvis

Mr Anthony Matthews

5 years ago

Дата на покупка: 21/03/2020

Какво каза Mr Anthony Matthews за Hayes & Jarvis:

Top of the class

This was a repeat visit (one of many) to this island in the Maldives and the quality and experience were even better this year. The current management is the best we have experienced and the service,...

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Доверен клиент

5 years ago

Дата на покупка: 20/03/2020

Outstanding!

The standard of accommodation throughout our holiday was outstanding and far exceeded our expectations. Also the service we received during the Covid-19 crisis while we were away was fantastic. We...

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Mrs Patricia Allen

Merton Park London

5 years ago

Дата на покупка: 20/03/2020

Какво каза Mrs Patricia Allen за Hayes & Jarvis:

Superlative holiday, care of Hayes & Jarvice !

Every member of staff from BA to hotel staff, catering, housekeeping, and so on were very welcoming, helpful, attentive. I can’t use enough superlatives. It was absolutely perfect. Fortunately we...

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Ms Sadie Bithray

5 years ago

Дата на покупка: 20/03/2020

Какво каза Ms Sadie Bithray за Hayes & Jarvis:

Lovely holiday

Exceptional service throughout. Would highly recommend Hayes and Jarvis, and hope to use your services again.

Mr Alan Collett

5 years ago

Дата на покупка: 19/03/2020

Какво каза Mr Alan Collett за Hayes & Jarvis:

Well worth trying

We enjoyed a very good trip to Oman. The local agent was excellent, and the price better than the competition. The reason is for the many minor mistakes in the paperwork, none of them really...

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Доверен клиент

5 years ago

Дата на покупка: 19/03/2020

Heaven and Paradise

Excellent faultless service. The whole holiday was amazing and we felt that in the current situation of Coronavirus 100% very supported and valued. Wouldn’t hesitate to rebook again.😎 we visited...

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Доверен клиент

5 years ago

Дата на покупка: 18/03/2020

Organisation of pick ups were good. Whole holiday was well organised

Mrs Inga Heywood

5 years ago

Дата на покупка: 12/03/2020

Какво каза Mrs Inga Heywood за Hayes & Jarvis:

Poor local support

Although the guides and driver were excellent and very helpful the same could not be said for the local representative. There was confusion over out schedules and we missed relaxing times due to the...

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Toni

Hayes & Jarvis

5 years ago

Hello, Thank you for your comments. I was sorry to hear that you were disappointed with the service provided by some of the guides on your Taj and Tigers tour, and felt that this was not as relaxing as you would have hoped. It is regrettable that you were dissatisfied with the ITC Mughal hotel in Agra and do not feel that this was a 5* hotel; however, this hotel has been awarded 5* by the local tourist board, and previous customers have been generally satisfied with this hotel. I have forwarded your comments regarding Ranthambore to our product department, who are always keen to receive feedback as it allows them to identify areas for possible improvement. I do hope that your time in India was enjoyable overall, and I do hope that you will continue to book Hayes & Jarvis holidays in the future when travel permits. Kind regards, Alice Hayes & Jarvis

Доверен клиент

5 years ago

Дата на покупка: 13/03/2020

Very good

Very good hotel at Chale Island but Safari transport disappointing and second hotel not as good but people where amazing

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Относно Hayes & Jarvis

We have been creating specialist holiday itineraries for more than 60 years. Specialising in luxury breaks, we offer fully flexible and great value holidays paired with unrivalled expert knowledge and excellent customer service. You can choose from over 55 handpicked destinations, a wide range of UK departure airports, an extensive choice of airlines, flexible durations and the ability to build your own personalised itinerary, whether it is to one destination or many.

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07932744053

2 west avenue, WEST AVENUE, Crawley, West Sussex, RH101SJ, United Kingdom

Защо да се доверявате на отзивите във Feefo?