Very good customer service - excellent on the phone.
0
Споделете
Доверен клиент
12 years ago
Very helpfully at customer services and answer any questions you ask. A real pleasure to…
Very helpfully at customer services and answer any questions you ask. A real pleasure to do buisness with. Excellent service,fast delivery and well packaged and excellent choice of artificial grasses...
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0
Споделете
Доверен клиент
12 years ago
Excellent follow up from enquiry stage with samples together with answers to all my questions.
Delivery…
Excellent follow up from enquiry stage with samples together with answers to all my questions.
Delivery arrived on time and was well packaged. One small point, the grass is used on my upstairs...
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0
Споделете
Доверен клиент
12 years ago
even though they made an error with our order when I contacted them they promptly…
even though they made an error with our order when I contacted them they promptly apologized and put it right
0
Споделете
Доверен клиент
12 years ago
Speedy delivery and well packaged
0
Споделете
Доверен клиент
12 years ago
would tell others about your product and service
0
Споделете
Доверен клиент
12 years ago
Very quick service
0
Споделете
Доверен клиент
12 years ago
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous…
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous other heavy items.I had to help driver,which was not so good as I am just recovering from heart attack.I know...
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0
Споделете
Доверен клиент
12 years ago
the grass had a big section of damage it was a good job i orderd…
the grass had a big section of damage it was a good job i orderd too much
to cover i was able to cut the damaged bit out
Grass 247
Grass247
12 years ago
We are very sorry to hear that your item arrived with damage to it.
Whilst we take every care to carefully package all items we send to avoid any damage taking place during transit unfortunately as we use an external courier very occasionally items may arrive with damage to them.
We are always happy to collect and replace any items with problems such as damage free of charge provided they have not already been fitted.
We would like to try and resolve your issue for you but unfortunately we do not currently have a contact number to call you on so we have sent you an email.
If you could respond to this email with a number and convenient time to call we would be happy to call and discuss your concern and try to resolve it for you.
If you have any further questions please call us on 0800 1952 952.
Kind Regards
Adam
Grass247
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
