Ordered 9am Tuesday, delivered late Saturday morning. Web site quoted next day!!!!!
Caused a great deal…
Ordered 9am Tuesday, delivered late Saturday morning. Web site quoted next day!!!!!
Caused a great deal of embarrassment as I had promised turf in place in time for a very important client meeting on...
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Grass 247
Grass247
12 years ago
Thank you very much for your feedback, I am glad you were satisfied with the product you ordered.
I do apologise that your item arrived late, as we discussed on the telephone your item was dispatched on time on a next working day service but regrettably on this occasion delivery was delayed. I do hope we have now resolved this issue for you.
If you would like to discuss this further please feel free to respond to this message or give us a call on 0800 1952 952 and we will do all we can to help.
Thanks again and I hope we deal with you again in the near future.
Kind Regards
Grass247
Доверен клиент
12 years ago
Small problem with delivery dealt with swiftly and politely. Will happily use 24/7 again
0
Споделете
Доверен клиент
12 years ago
Good website, quick delivery.
0
Споделете
Доверен клиент
12 years ago
Quick service once again, second time I have purchased astroturf from the company and would…
Quick service once again, second time I have purchased astroturf from the company and would recommend them highly.
0
Споделете
Доверен клиент
12 years ago
delivered to wrong address
delivered to wrong address
Grass 247
Grass247
12 years ago
We are very sorry to hear about the issues you have highlighted. We take any customer issues very seriously so are sorry to hear that your overall experience was not a positive one.
As discussed recently via telephone if you could forward us some photos of the grass we would be happy to investigate this matter further and look towards resolving the issues you have encountered.
We are available via email on info@grass247.co.uk or via telephone on 0800 1952 952.
We hope that we can get the problems with your order resolved and are sorry for any inconvenience caused.
Kind Regards
Adam
Grass247
Grass 247
Grass247
12 years ago
We hope that we have now resolved the issue that you have had with your order.
We are sorry for any inconvenience the issue may have caused and hope that this has not put you off using us again in future.
Should you have any further issues or questions please call us on 0800 1952 952.
Kind Regards
Adam
Grass247
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
