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easyhome customers rely on the expert advice and service of our dedicated staff members with knowledge of the store’s inventory of products. Our local stores provide new and used items for lease but if the merchandise received does not meet the expectation of the customer or a mix-up at the store level has occurred, staff will do their very best to correct the situation. After a conversation between the customer and the resolution team, the store manager has been notified and will be in contact with you directly shortly to discuss how they will help make this outcome right.

Hi John, We take your feedback seriously and would appreciate any specific details regarding your experience to help us identify the areas of improvement. Our goal is to provide the highest level of service, and your feedback plays a crucial role in helping us enhance our operations. A member of our resolutions team will be in touch shortly to discuss your feedback further and ensure your concerns are fully addressed.