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Thank you for your feedback! We’re glad everything was handled smoothly and efficiently for you. We really appreciate you taking the time to leave a review. 😊

Thank you for your feedback! We’re pleased to hear Sasha made your experience a positive one. We really appreciate you sharing this with us. 😊

Thank you for the 5-star rating, Miss Su Chen! We really appreciate your support and look forward to assisting you again. 😊

Thank you for your wonderful feedback! We’re delighted to hear everything went smoothly and that Sasha provided clear support throughout. We truly appreciate the recommendation and your 5-star review. 😊

Thank you for the amazing rating! We enjoyed working with you and look forward to helping with your future travel plans. Have a safe and wonderful flight!

Thank you for your feedback, and we’re sorry to hear about the frustration you experienced. We’d like to clarify that your booking was made with Qatar Airways and issued through Masterfare. The difficulty accessing your booking occurred because Qatar Airways sends a one-time password (OTP) to the email address attached to the reservation, which in this case was the system-generated email used during ticket issuance. As soon as you informed us, we contacted Masterfare and had the email address updated. This change was completed yesterday, and you are now able to log in to your Qatar Airways booking, select your seats, and request your special meals as needed. We’re glad this has been resolved for you and remain available if you need any further assistance.

Apologies for the mistake, and thank you for bringing this to our attention. We understand your concern, and we will investigate this further with our ticketing team to clarify the situation. We will update you as soon as we have more information. Thank you for your patience.

Dear Paul, Our agent spoke with you at the time and provided the available options after the seats you were trying to book directly with Eva Air were unavailable online. You were offered a refund or an alternative flight, and you requested the alternate, which was booked for you. We understand that the price difference was disappointing, and we appreciate your feedback. Your experience helps us improve how we communicate options and pricing in such situations. Kind regards, the Globehunter team.

We’re sorry for any confusion caused during the process. Our team provided the available options based on the circumstances at that time, and the alternative flight was discussed as the most suitable solution given your preferences. We understand how important clarity is, and we appreciate you taking the time to explain your experience. One of our agents also tried reaching you yesterday to see if there was anything further we could assist you with. If you still need help, please feel free to get in touch. We’re here to support you.

Thanks for the 5 stars! It’s been a pleasure assisting you, and we can’t wait to help with your future travels. Have a safe and comfortable flight!

Thank you for the 5-star review! It was a pleasure helping you, and we can’t wait to assist you with your future adventures. Have a safe and pleasant flight!

We’re so grateful for the 5 stars! It was a pleasure assisting you, and we’re excited to be part of your next adventures. Safe travels!

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!