The booking was efficient, and the team noticed that I hadn't booked any baggage so called to double check this before processing my order. Efficient with great customer service.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Споделете
MT
Mr Simon Thomas
Проверено от Feefo
3 years ago
Какво каза Mr Simon Thomas за Globehunters:
Flight cost is competitive but information on what is included / excluded could be clearer. Also making follow up phone calls without prior arrangement after 9pm is not welcomed.
Mavyreen
Globehunters
3 years ago
Hello. Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about what is included/excluded on our website. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team
1
Споделете
MK
Ms Ann Kramer
Проверено от Feefo
3 years ago
Какво каза Ms Ann Kramer за Globehunters:
Helpful phone call about luggage
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Споделете
MG
Mr Anderson Graeme
Проверено от Feefo
3 years ago
Какво каза Mr Anderson Graeme за Globehunters:
Very Helpful
Booked flight easily and double checked name spelling was correct and adding luggage purchase
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Споделете
MB
Mr Roberto Emilio Benjamin
Проверено от Feefo
3 years ago
Какво каза Mr Roberto Emilio Benjamin за Globehunters:
Couldn't submit dietary request for long-haul flight meals!
Mavyreen
Globehunters
3 years ago
Thank you very much for the feedback. Did you try to get in touch with our team to help you out?
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Great company - highly recommend
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Споделете
ME
Mrs Philippa English
Проверено от Feefo
3 years ago
Какво каза Mrs Philippa English за Globehunters:
English
Perfect customer service really good and nothing was too much trouble
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Споделете
MA
Mr CANISIUS ANTHONY
Проверено от Feefo
London
3 years ago
Какво каза Mr CANISIUS ANTHONY за Globehunters:
Great customer service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Fast responses, helpful staff
Very helpful staff, I am hearing impaired so they communicated by email, very fast responses and very helpful staff
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
No notification for delayed flight
Flight was delayed 21 hours. No notice provided so I found out at the airport. I have received no response to my email to customer service.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
