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Hi David, It's great to hear that you were pleased with the service. Thank you for taking the time to share your feedback and for your patience whilst we got to your call. I will be sure to pass on these comments in the spirit of further service improvements as online functionality is something we are keen to explore- hopefully this will be something you can benefit from soon. Kindest regards, The Fresh Insurance Team

Hi, Thank you for taking the time to share feedback about your recent renewal experience. We have recently made some changes to our renewal communications and I am pleased to hear they have helped. Insurance can be complex sometimes and its important to us that we make things as easy and informative as we can. Kindest regards, The Fresh Insurance Team

Hi, It's great to hear that you were pleased with the service. Thank you for taking the time to share your feedback and for your patience whilst we got to your call. I will be sure to pass on these comments in the spirit of further service improvements. Kindest regards, The Fresh Insurance Team

Hi Jenna Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialist an excellent one. Thank you for taking the time to share your great feedback. Kindest regards, The Fresh Home Insurance Team

Hi Ronald Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialist helpful and thorough. Your feedback is greatly appreciated. Kindest regards, The Fresh Home Insurance Team

Hi Michael, Thank you for taking the time to provide feedback. Kindest regards, The Fresh Home Insurance Team

Hi, I am sorry to hear that you found our service to be poor. We are always working on improving our customer service and your feedback is greatly appreciated. Kindest regards, The Fresh Home Insurance Team

Hi Geoff, Thank you for taking the time to review your recent experience. It’s great to hear that you found our customer service to be great and that we responded quickly to your call. Kindest regards, The Fresh Home Insurance Team

Hi Michael, I am sorry to hear that you had not received your renewal invitation. We always aim to give ample time for you to make a decision on your renewal. This feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements. Kindest regards, The Fresh Home Insurance Team

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff helpful and that we listened to your insurance needs. Kindest regards, The Fresh Home Insurance Team