Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Freewheel | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/freewheel | Feefo

Показване на всички 603 прегледа

Trusted Customer

Newark

6 years ago

Дата на покупка: 07/10/2018

Какво каза Trusted Customer за Freewheel:

The delivery of my order was very quick.

I ordered some finish line lubes after seeing them advertised in a magazine as they had a product that I want to try. The delivery of my order was very quick. Will look at using them again.

Freewheel Customer Services

Freewheel

6 years ago

Thank you for your positive feedback and for shopping with Freewheel.

Trusted Customer

6 years ago

Дата на покупка: 14/11/2018

Какво каза Trusted Customer за Freewheel:

Quick delivery good choice of products

Freewheel Customer Services

Freewheel

6 years ago

Hello Robert, Glad to hear we had what you were looking for! Thank you very much for a positive review.

- Liam

Доверен клиент

6 years ago

Дата на покупка: 15/10/2018

Arrived when stated, was packaged securely and was exactly what was wanted, one happy cyclist. Perfect.

Freewheel Customer Services

Freewheel

6 years ago

Hey, thank you very much for the positive review. Really appreciate it!

- Liam

Trusted Customer

6 years ago

Дата на покупка: 13/11/2018

Какво каза Trusted Customer за Freewheel:

A great way to support your local bike shop.

My reason for using Freewheel was to be able to support my local independent bike shop, Langset Cycles in Sheffield. The item I bought was delivered quickly to the shop and I duly collected it at my...

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Freewheel Customer Services

Freewheel

6 years ago

Hey Barry, we really appreciate feedback like this! Supporting local bike stores is incredibly important to us. Thank you very much for the positive review and helping spread the word!

- Liam

Trusted Customer

6 years ago

Дата на покупка: 05/10/2018

Какво каза Trusted Customer за Freewheel:

Amazing service!

Freewheel Customer Services

Freewheel

6 years ago

Hi Monika,

Thank you for the positive feedback!

- Liam

Доверен клиент

6 years ago

Дата на покупка: 01/10/2018

They were very helpful and friendly toward me about returning my cycle helmet. The facility for returning items was in-built within the delivery. It turned out that particular product wasn't for...

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Freewheel Customer Services

Freewheel

6 years ago

Hello, thank you very much for the kind review! Glad to hear that you're happy with the service, hopefully you can find a product that is better suited to you!

- Liam

Доверен клиент

6 years ago

Дата на покупка: 09/10/2018

Had what I wanted. Delivery was quick

Freewheel Customer Services

Freewheel

6 years ago

great to read thank you for taking the time to leave feedback.

Доверен клиент

6 years ago

Дата на покупка: 04/10/2018

Prompt delivery, everything arrived as ordered. It would be even better if the free shipping option extended to Ireland.

Доверен клиент

6 years ago

Дата на покупка: 01/10/2018

Inaccurate website/poor customer service

Stop advertising items in stock when they are not. This happened more than once. Contact customers when this happens rather than leaving it up to the customer to chase you for information after being...

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Freewheel Customer Services

Freewheel

6 years ago

Hi, we've been working closely with the stores to try prevent any stock discrepancies occurring, but this can still occasionally happen. We're currently look at ways we can improve the process to prevent this from happening again in the future. Our apologies for any inconvenience caused by this.

- Liam

Доверен клиент

6 years ago

Дата на покупка: 27/09/2018

Fast order and delivery easy return

Не сте получили покана за оставяне на отзив?

Относно Freewheel

Freewheel isn’t just another online bike store. It’s a way to help independent bike dealers to get online and open themselves up to a whole new audience. In a marketplace where it’s getting harder and harder to run a bike shop, we want to make sure that all the amazing shops we work with have the chance to thrive. Freewheel means the best of both worlds: all the benefits of ordering online but backed and supported by your local independent bicycle shop. It’s your local bike shop online.

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0208 385 3400

Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, United Kingdom

Защо да се доверявате на отзивите във Feefo?