Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Freedom Treks | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/freedom-treks | Feefo

Показване на всички 957 прегледа

John Price

Проверено от Feefo

USA

7 months ago

Какво каза John Price за Freedom Treks:

Highly recommended

Very good service. Knowledgeable about the trip area and the logistics, gave clear communications, and responsive when necessary.

Darryl Parker

Freedom Treks

7 months ago

Hi John, thank you for the kind recommendation. It was a pleasure helping with your trip - hope to assist you again soon!

Ian Bremner

Проверено от Feefo

GBR

7 months ago

Какво каза Ian Bremner за Freedom Treks:

Historic towns, excellent cycling and good beer

Very helpful and thorough booking process with lots of information about the trip available before our departure. The cycle tour was quite challenging in terms of navigating the routes but the...

Прочетете повече

Catherine Gray

Freedom Treks

7 months ago

Wonderful to hear it was one of your best cycle tours Ian - I look forward to hearing which tour is next on your list!

Доверен клиент

Проверено от Feefo

7 months ago

Great Trip!

Prompt responses, lots of information and pre-trip info. Seamless. I would recommend Freedom Treks.

Arianna

Freedom Treks

7 months ago

Thank you for this lovely review, I am glad you enjoyed your trip and were happy with our service. Looking forward to finding another great tour for you!

Jerry Kucharczyk

Проверено от Feefo

USA

7 months ago

Какво каза Jerry Kucharczyk за Freedom Treks:

Perfect week!

Everyone was very helpful. We spent a lot of time checking out the e-bikes which looked brand new. Absolutely no problem with them during the week other than they are quite heavy. The Hotel...

Прочетете повече

Julian Brazier

Проверено от Feefo

GBR

7 months ago

Какво каза Julian Brazier за Freedom Treks:

Brilliant holiday!

Great holiday. Lovely hotels - efficient delivery of luggage every day. Bikes performed well. Clear route maps. Helpline answers speedily for queries. Brilliant holiday!

Catherine Gray

Freedom Treks

7 months ago

Thank you Julian for your wonderful review. We are so pleased you both had such a brilliant cycling holiday and can't wait to do another one.

Доверен клиент

Проверено от Feefo

7 months ago

Excellent service

Excellent

Доверен клиент

Проверено от Feefo

8 months ago

Excellent, helped me to download GPX files at very short notice,

Darryl Parker

Freedom Treks

7 months ago

I'm so glad to hear you had a wonderful time in Lofoten - and we're always happy to help! Any thoughts yet on where your 16th tour with us will be? Looking forward to helping you plan it!

Доверен клиент

Проверено от Feefo

8 months ago

A beautiful country with quiet roads and stunning views

Mainly fine but we had 2 issues, first the bikes needed servicing, the brakes and gears were a bit loose and one had an issue with the bottom bracket. We could ride them but expected a better...

Прочетете повече

Darryl Parker

Freedom Treks

7 months ago

We’re glad you enjoyed the beautiful scenery and quiet roads in Finland! But we’re sorry to hear about the issues with the bikes and the delay with your luggage, especially given the bad weather. We’ll pass your comments on to our local partner to help improve their service.

Доверен клиент

Проверено от Feefo

8 months ago

Knowledgeable customer service

The staff responded immediately to any queries and able to give appropriate support.

Evan Davies

Freedom Treks

7 months ago

Thank you for your 5* review. We like to always respond promptly to any customer queries.

Johanna de Bruijn

Проверено от Feefo

Vernon, British Columbia, Canada

8 months ago

Какво каза Johanna de Bruijn за Freedom Treks:

Evan was prompt, resourceful and informative. He found us exactly what we were looking for. Follow up questions that we had were answered promptly.

Evan Davies

Freedom Treks

8 months ago

Thank you for your kind review. I'm pleased you were impressed with our service and look forward to planning another cycling holiday for you.

Не сте получили покана за оставяне на отзив?

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Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

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Прегледи на Freedom Treks

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?