Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Freedom Insurance Services Ltd

Показване на всички 3,264 прегледа

Доверен клиент

7 years ago

Easy and straightforward

Доверен клиент

7 years ago

Very reliable

Yes I would recommend Freedom as I have used them for many years now.

Len

Freedom Insurance Services Ltd

7 years ago

Good afternoon,

Its fantastic to hear that you would recommend us to others, thank you for your kind feedback!

Regards, Len.

Trusted Customer

7 years ago

Какво каза Trusted Customer за Freedom Insurance Services Ltd:

Reasonable price & relatively easy to purchase online.

Доверен клиент

7 years ago

Good service, competetive Insurance.

Very easy to give the information, quick quote and very competitive. Easy to print off from the internet.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for such positive feedback and its great to hear you are happy with the service and the policy provided! Have a great trip!

Kind regards, Len.

Доверен клиент

7 years ago

quick

Доверен клиент

7 years ago

I did not eventually buy the insurance as it increased from 149 to over 800 pounds after I was questioned with a follow up phone call. I am expecting a refund now for a void. Transaction

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I am sorry that you weren't happy with the price of the policy after we made the amendments needed, to offer an explanation this would have been because the policy you purchased online had the incorrect destination and some significant medical conditions missing that would fall into our declaration. The reason why we check these points when you call us is to make sure you have appropriate cover in place, as if it was left incorrect it would be an invalid policy. Apologies once again, and if you do have any further queries you are more than welcome to call us on 01223 454 290 we are open until 5:30 today.

Kind regards, Len.

Trusted Customer

7 years ago

Какво каза Trusted Customer за Freedom Insurance Services Ltd:

Good service

With my current health history, it was quite refreshing having not to give long and drawn out history of said complaints. Very Good.

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

Thank you for leaving a positive review and I am glad you found the process refreshing! All the best for your upcoming trip!

kind regards, Len.

Trusted Customer

London

7 years ago

Какво каза Trusted Customer за Freedom Insurance Services Ltd:

Convenient

Easy access. I always buy on line. No to speak to an agent unless I ne

Trusted Customer

7 years ago

Какво каза Trusted Customer за Freedom Insurance Services Ltd:

Travel Documents

Competitive pricing with a pre existing medical condition but to retrieve the documents after purchasing the policy is a nightmare. Have to set up an account to retrieve documents but then the e mail...

Прочетете повече

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

thank you for your compliment on our competitive pricing, however I apologise that you encountered difficulties retrieving the policy documents online. Our operations department have been made aware of this today and will certainly be looking into rectifying this and any ways we can make our processes smoother for our customers. We did receive your message and your documents were posted out yesterday so should be with you soon. Should you require any further assistance please don't hesitate to call us on 01223 454 290.

Kind regards, Len.

Trusted Customer

7 years ago

I do apologise about the feedback I first gave. I was frustrated with trying to download the documents but when reading my e mails I then saw your operations team had responded promptly and confirmed they posted the documents out.

Доверен клиент

7 years ago

Online screening was easy, even for my 1 in a million diagnosis. But after paying for the policy I ran into a hiccup with the policy retrieval. It just wouldn't retrieve the documents for me online,...

Прочетете повече

Len

Freedom Insurance Services Ltd

7 years ago

Good morning,

I apologise about the difficulties you encountered retrieving your policy online and I will advise our operations department to investigate the issue, however its great to hear you were able to receive the documents via email and were happy in the end. I will certainly pass on your thanks to the operator you spoke with.

Kind regards, Len.

Не сте получили покана за оставяне на отзив?

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

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Прегледи на Freedom Insurance Services Ltd

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?