Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Freedom Health Insurance | Обслужване на клиенти Отзиви за {{merchantUrl}} | Feefo

Показване на всички 180 прегледа

Pok Yen John Louis

Проверено от Feefo

5 years ago

Какво каза Pok Yen John Louis за Freedom Health Insurance:

i still not receive any confirmation email since I purchased the insurance 6 days ago.

Daniel

Freedom Health Insurance

5 years ago

We are really sorry about this situation. Due to the Christmas and New Year break, our office has been closed until 4th January and we are still processing the applications received before this date. As you have applied through one of our brokers, the sale confirmation was automatically sent to them. Please rest assured that we will process your application shortly and send you the policy documents. We apologise for the delay. If you have any other questions, do not hesitate to get in touch.

Дата на покупка: 31/12/2020

Доверен клиент

Проверено от Feefo

5 years ago

Quick to help and very friendly.

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your review! If you have any questions, do not hesitate to get in touch.

Дата на покупка: 26/11/2020

Oana

Проверено от Feefo

5 years ago

Какво каза Oana за Freedom Health Insurance:

I was not sure how the health insurance works but the gentleman has told me in details about the process and been very patient with my case and did not pressure me to do anything I do not want to and...

Прочетете повече

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your honest review! We are glad to hear that you were happy with our service. If you have any questions, do not hesitate to get in touch.

Дата на покупка: 27/11/2020

Доверен клиент

Проверено от Feefo

5 years ago

10 days to reply to a request to see a doctor urgently

Took 10 days to reply to my request to see a doctor. Still didn’t get to see one. Cancelled my membership after that. No point paying £100 a month if you can’t even reply to an email.

Daniel

Freedom Health Insurance

5 years ago

We are sorry that you did not find our service satisfactory. We believe you were able to make use of our virtual GP service shortly after contacting us, but you were unwilling to provide the details of your own current NHS GP. Most UK private medical insurers would require this information to assess a claim, as Freedom does, and we are sorry that you chose to cancel your policy rather than provide these details. Kind regards, Freedom Health Insurance Team

Доверен клиент

5 years ago

I have just registered with my GP since I moved countries recently, they have no history of me. No point asking them for history, but obviously you ignored that fact. This is the kind of attitude you can expect from the claims department. They will make Any excuse to pin it on you, attempt to make your claim invalid or delay proceedings so you can’t get the care you need. They are clearly trained to deny claims at all costs.

Дата на покупка: 05/10/2020

Paulina

Проверено от Feefo

5 years ago

Какво каза Paulina за Freedom Health Insurance:

Great service

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your honest review! We are glad to hear that you were happy with our service. If you have any questions, do not hesitate to get in touch.

Дата на покупка: 15/10/2020

Доверен клиент

Проверено от Feefo

5 years ago

I was not happy with some of the exclusions

Daniel

Freedom Health Insurance

5 years ago

Thank you for your feedback and we are sorry to hear that you are not happy with some of the exclusions. With a new private medical insurance policy, pre-existing medical conditions are usually excluded. If you have any questions, do not hesitate to contact us.

Дата на покупка: 14/10/2020

Pashe

Проверено от Feefo

5 years ago

Какво каза Pashe за Freedom Health Insurance:

Excellent, would use it again and recommend it to friends and family Sol Miah help me a lot with the insurance, very well explained !

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your kind review! We are glad to hear that you were happy with Sol's explanations. If you have any questions, do not hesitate to get in touch.

Дата на покупка: 26/10/2020

Ian Thomas

Проверено от Feefo

5 years ago

Какво каза Ian Thomas за Freedom Health Insurance:

Advice and product I was looking for.

Our agent/broker Sol was on the ball the whole way. Had the answers I needed and advice I felt was important.

Catalina

Freedom Health Insurance

5 years ago

Hi, Ian! Thank you for your kind feedback. We are pleased to hear that you received a great customer service from Sol :)

Дата на покупка: 14/09/2020

Glen

Проверено от Feefo

Surrey

5 years ago

Какво каза Glen за Freedom Health Insurance:

A good choice for private health care

We worked through a broker, and got a few competitive comparisons and competitive quotes, choosing Freedom in the end.

Catalina

Freedom Health Insurance

5 years ago

Hi, Glenn! Thank you for choosing Freedom Health Insurance. If you have any questions, please don’t hesitate to contact us.

Дата на покупка: 14/09/2020

Доверен клиент

Проверено от Feefo

5 years ago

Easy to deal with

Advisors helped to suit my needs

Catalina

Freedom Health Insurance

5 years ago

Thank you for your feedback. We are so pleased to hear that you had a positive experience with us.

Дата на покупка: 03/09/2020

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Прегледи на Freedom Health Insurance

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?