We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
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forward2me вече не е активен клиент на Feefo
Показване на всички 13,904 прегледа
Доверен клиент
Проверено от Feefo
4 years ago
Seamless & Great Service
Seamless experience with Germany's Warehouse. Prompt shipment after payment. The DHL forwarder engaged will be from Szczecin Poland which onwards forwarding the cargo to Leipzig Germany.
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Споделете
Доверен клиент
Проверено от Feefo
4 years ago
Alles bestens gelaufen! Danke!
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Доверен клиент
Проверено от Feefo
4 years ago
Yes I would recommend them. However your pricing for combine and repack is ridiculous and too high. Previously they would charge £2 for combining everything now it’s charged per pack yet sometimes...
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Споделете
Доверен клиент
Проверено от Feefo
4 years ago
Perfect!
Perfect service and very fast shipping. I'll definitely use them again
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Споделете
WI
Will
Проверено от Feefo
4 years ago
Какво каза Will за forward2me:
One happy chappy!
First time using forward to me and I must say it was a very pleasant experience, my package was booked in and sent out the very same day. Big thank you to Anna in customer services who was extremely...
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0
Споделете
Доверен клиент
Проверено от Feefo
4 years ago
Great Support and a quick turnaround
I've used forward2me twice now when sending alcohol from the UK to Germany. Great Support and a quick turnaround to get the items dispatched to Germany.
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Споделете
NM
Norihiko Matsui
Проверено от Feefo
4 years ago
Какво каза Norihiko Matsui за forward2me:
Very Good service!
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Доверен клиент
Проверено от Feefo
4 years ago
Very happy! I will definitely use it again
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Споделете
Доверен клиент
Проверено от Feefo
4 years ago
Provided the service as advertised, no hassle.
0
Споделете
HS
Hideyuki Sasaki
Проверено от Feefo
4 years ago
Какво каза Hideyuki Sasaki за forward2me:
You should never use their services
I was very disappointed by Forward2me.
When they checked the contents of my parcel, they cut my item with a knife.
Despite their responsibility for this trouble, they did not respond kindly.
They...
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Hayley
forward2me
4 years ago
Hi Hideyuki,
Many thanks for your feedback.
I am sorry to hear that you feel dissatisfied with our services on this occasion.
Our Protect + cover does not relate to access damages or damages caused to packages or the contents of packages prior to shipping from our warehouse. Protect + cover only relates to damages and loss for packages within the courier network. The damages that you presented to us from your images showed access damages to the Styrofoam box only and we evaluated that the access damage to the Styrofoam box had not damaged or effected the quality of the toy car inside or its individual value.
I understand that the access damage to the Styrofoam box that contained the toy car was clearly a human error at our side during the booking process, the access damage to your box should have been notified to us earlier by the processor who booked in your package originally so we could have notified you of the damage to the Styrofoam box prior to shipping.
We sincerely apologize for this oversight.
I have sent you an email to discuss this matter with you in more detail and hopefully we will be able to come to a more acceptable resolution.
Please keep an eye out for my email.
I hope this helps you further.
Kind Regards
Hayley
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.