Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

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https://www.flooringdirect.co.uk/

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Carol Dobbie

5 years ago

Какво каза Carol Dobbie за Flooring Direct:

ABYSMAL SERVICE. AVOID THIS COMPANY LIKE THE PLAGUE!

What service?? My order was a very simple one and they still got it wrong! Never answer the phone so impossible to speak to anyone! They messaged me to say they had re ordered. I asked today where it...

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Pat Reidy

5 years ago

Какво каза Pat Reidy за Flooring Direct:

no upsets just good cost and delivery

Lisa Walford

5 years ago

Какво каза Lisa Walford за Flooring Direct:

Poor Service

Delivery was quoted March 11th waited in all day but nothing turned up. Sent 7 emails no response, on hold for total of 4 hours over 6 calls, left messages no response finally got through and still...

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Carol Richardson

Bristol

5 years ago

Какво каза Carol Richardson за Flooring Direct:

Worse service I have ever encountered

Answer their phone and emails. Deliver quality flooring. Not flooring that is badly damaged and not fit for purpose. Still waiting for a reply about a refund. Impossible to talk to an actual person..

Chris Heslop

5 years ago

Какво каза Chris Heslop за Flooring Direct:

Shocking service 2021

Bad service, faulty goods and still no reply when I called three times, left messages and emailed about fault

Sharma

London

5 years ago

Какво каза Sharma за Flooring Direct:

Order - if you have the patience!

Went with flooring direct as they were considerably cheaper then the likes of Carpetright and Tapi for the same product. Where they fall down is there customer service and communication. My original...

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Debbie Tombs

5 years ago

Какво каза Debbie Tombs за Flooring Direct:

The flooring I ordered was out of stock but there was a delay in telling me and they offered a replacement which was a completely different colour.

Cliff Bridger

5 years ago

Какво каза Cliff Bridger за Flooring Direct:

All round Rubbish company. Can't comment on product as no received.

Ordered made to measure coconut matting which I still haven't received. Company don't answer the phone. Your put in a queue for 20 minutes until you get to number 1 then you just get put on hold...

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Доверен клиент

5 years ago

Yes start by delivering the right goods to the right person on my first order....then by replying to an email or even returning a call..and against my better judgment t and only because i wanted my...

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Alison Foster

5 years ago

Какво каза Alison Foster за Flooring Direct:

Highly recommended

The flooring that we bought was very competitively priced and delivery was quick. Highly recommended

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