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Good Morning, We are delighted to see that the product you ordered from Flooring Direct arrived quickly and as expected. We do apologise for the small knife hole and we will take your feedback on board to ensure this never happens again. Thank you for the positive 4-star rating. Kind Regards, Flooring Direct

Fast and professional! We love to read reviews like this about Flooring Direct! We would love to see if we can help you further in the future!

Good Morning, Thank you for the message and lovely review. We are delighted to see that you gave Flooring Direct an excellent rating for its customer service. Kind Regards, Flooring Direct

Good Afternoon Carol, Thank you for your kind messages. It is great to see that you received your flooring on Monday night and that it was delivered on the Wednesday. This shows the quick and prompt delivery service that we can turn around so we are delighted that we were able to assist you in this way. Thanks! Flooring Direct

Good Afternoon, Thank you for your review. We take all feedback very seriously and we will certainly be taking this on board to try and improve our service for you. Have you reached out to our customer service team? They may be able to assist you with this issue. You can reach them on 0800 6444 581 or via sales@flooringdirect.co.uk. Thanks, Flooring Direct!

Thank you for your comments on the service provided by Flooring Direct. Sometimes these things do happen but we are very happy that Flooring Direct was able to help fix your issues.

Good Morning, We are delighted to see that we offered a nice prompt delivery service, this is a key aspect of Flooring Direct's services that people are proud of. Thank you for your kind comments.

Hello, Thank you for your kind comments on our quick delivery service. We take great care in ensuring that your item arrives as described. Thanks, Flooring Direct

Good Morning, We are very pleased to read about your experience with Flooring Direct. We are proud of our prompt delivery service and customer service that we offer to customers.