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Thank you for your lovely comments on the service you experienced with Flooring Direct. We would love to see you recommend us to your friends. Our customer service agents are working around the clock to respond as quickly as possible to all customers. We hope you enjoy the Spirit Antique Oak Light Vinyl Flooring. Thank you again!

Thank you for your kind comments on the service we provided. Flooring Direct aims to offer good products with fast delivery, so we are glad we managed to reach your expectations. We are delighted you would use us again! Kind Regards, Flooring Direct

Good Afternoon, Thank you for your lovely review of the service you received from Flooring Direct. We do appreciate your understanding and patience during these unique times. Kind Regards. Flooring Direct

Good Afternoon, Thank you for your lovely comments about the prompt and clear order process. We are appreciative of your comments in these unique times. Kind Regards, Flooring Direct

Good Afternoon, Thank you for the lovely review you left for us. In these uncertain times, we are determined to continue offering quality and quick delivery to our customers. Kind Regards, Flooring Direct

Good Morning, We are sorry to hear about your experience. We are trying to improve our communication with our customers at this difficult time and replenish our stock levels. We are experiencing an extremely high volume of orders at the moment and are constantly working to improve our measures. We will conduct a thorough investigation into what happened with your order and hopefully we will be able to resolve the issue. Once again we do apologise for the inconvenience and hope that we can come to an amicable solution.

Thank you for your kind comments about the customer service at Flooring Direct. We are working non-stop to ensure that our service is brilliant for everyone. We are delighted to see that we were helpful.

Thank you for your kind comments on our dispatch and delivery times at Flooring Direct. These are unique circumstances and we appreciate your understanding. Kind Regards, Flooring Direct

Thank you for your amazing review. Free samples are something that we take very seriously at Flooring Direct as we believe customers should know exactly what they are getting! We've taken your feedback on board and will use it to continue to serve customers to the best of our ability. We are also glad to hear that the courier was well mannered and friendly.

Good Morning, Thank you for your response. We are delighted to see that you have rated Flooring Direct as five stars in this difficult time. We do appreciate your comments about keeping customers more informed and this is something we are working closely with our couriers to try and improve in these difficult times.