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Signing up for a gold plan is a prudent measure if you need support in a timely manner. Tom's correspondence for my troubleshooting needs was answered in less than 12 hours...for me, that is fast!

I have a single modem with two routers and your VPM router and my Apple extreme are going well. have never had to reboot either one. Thank you

Only need it for 1 month but what the heck is insurance for anyway.

The router does not work. We have been unable to use it and are unable to return it. Waste of money.

it has high wireless range and can manage many devices at once. i wish this unit had the ability to auto update for security bugs though.

The router works like it should. Setup was OK>

Very good network equipment.

Bronze Support Plan should be longer than 1 year.

This router is a "BEAST". It seamlessly handles all (9-12) devices without issue. Phones, 3 TV's , 2 Roku, 2 desktops, 2 laptops... Cooks dinner and opens my beer...

Team Flash helped me out of a few config. jams....“Fuggedaboutit”

I needed some help configuring the router for my main desktop when the wife started working from home. The support staff at FlashRouters where right there. Now, the only downside was waiting for a...

I am not that computer savy, and need hepl sometimes and Flash Routers are great.

It works like a charm after the setup was redone. My configuration files for the specific VPN. were not correct and a different one was used by your tech to make it work. He had experienced one like...

My router doesn't seems to understand when I want wifi on or off. Sometimes I've got to restart it 4 to 5 times before the antenna's status change: and just applying new parameters don't do a thing...

Poor service and customer care never responded to me when I asked how to return the product

Worked fine, no issues at all