Product arrived faulty and with broken zip for outside pocket. Unfortunately my fiancee had to take it away on holiday the day after it arrived. Least it could hold the goto seat and frame fine but,...
Прочетете повече
Richard
Fireflyfriends - UK
6 years ago
Sorry you received your order that had a faulty zip. We aim to check every item prior to leaving the warehouse. I hope you were satisfied with the replacement sent out.
JC
Jamie Cousins
6 years ago
Has taken 3 to 4 months for a reply.
And then get this. What replacement? I have not been made aware of any replacement sent out. And definitely not recieved any. Fuming at the audacity of this reply.
Отзиви за продукти
Richard
Fireflyfriends - UK
6 years ago
Thank you for your feedback, Glad you received your replacement.Kindest Regards,
Chair not as expected ask for a refund and I haven’t heard back
Richard
Fireflyfriends - UK
6 years ago
Good afternoon Pam, apologies the chair was not suitable. I had replied to your email straight away and have organised the return. Please check your inbox for the return shipping labels. Kind Regards
Отзиви за продукти
Richard
Fireflyfriends - UK
6 years ago
Thank you for sharing your honest Feedback.
Дата на покупка: 06/01/2020
0
Споделете
Доверен клиент
Проверено от Feefo
6 years ago
The pushchair is really good. Easy to move and fold down. My daughter is happy and feels comfortable. I love the fact I can change her nappy in it if I need to.
Richard
Fireflyfriends - UK
6 years ago
Thank you so much for your kind words, valuable feedback and gracious support — all of which are very much appreciated.Kindest Regards,
Отзиви за продукти
Richard
Fireflyfriends - UK
6 years ago
Thank you for your feedback,Kindest Regards,
Дата на покупка: 19/12/2019
0
Споделете
GH
guilherme herrera
Проверено от Feefo
São Paulo
6 years ago
Какво каза guilherme herrera за Fireflyfriends - UK:
Hi Guilherme, Unfortunately when you requested an address change to another country your order was already with the courier and we were not able to facilitate this request as it was in transit.
I have been using the older version of firefly goto seat 1 and this time i ordered Goto seat size 2. First one was perfect for carrying wherever i wanted to take it because it was handy, light weight...
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Richard
Fireflyfriends - UK
6 years ago
Thank you for taking the time to point that out, I will feed this back to our design team.Kindest Regards,
Отзиви за продукти
Richard
Fireflyfriends - UK
6 years ago
Thank you for your feedback
Дата на покупка: 28/12/2019
0
Споделете
Доверен клиент
Проверено от Feefo
6 years ago
Once again, perfect service and great supply, we love our new goto seat! Thanks Firefly!
Customer service reps were great to work with, email communication was lagging a bit, but still helpful! Phone communication was great! Very speedy considering holidays as well.
Richard
Fireflyfriends - UK
6 years ago
Thank you for sharing your honest feedback,Kindest Regards,
Отзиви за продукти
Richard
Fireflyfriends - UK
6 years ago
Thank you for your feedback,Kindest Regards,
Richard
Fireflyfriends - UK
6 years ago
Thank you for taking the time to point that out, Kindest Regards,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
