I received the item quickly, unfortunately it was the wrong item, however 'Steph' and the team at Firefly were very responsive and apologetic. These things happen but I am grateful for the response...
Love them. Absolutely brilliant customer service in that they try to ensure people get what they should. More than once the customer service team has gone above and beyond to support me.
One tiny...
From order to delivery all the efforts of Firefly and their delivery associates was exemplary! Shop their site for your Special Needs lived ones!
Thank you so much! God Bless!
We love our go-to seat! My daughter can now enjoy the same things as the rest of the family! The website was easy to use, I love that shipping is free and tax was included in the price listed. It...
Any response would be grate. Have requested a return number twice to no avail.
Stephanie
Fireflyfriends - UK
6 years ago
Hi Sandra,
I apologise that we had issues receiving your email. I'm glad that we were able to rectify this for you and provide you with a full refund.
Kindest regards,
Steph
anie
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
