Quick, helpful response, beyond what I'd emailed about.
Florence replied to me really quickly, and picked up on something I'd mentioned in my message to go beyond answering my questions to check something else with me to ensure the best delivery option....
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Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Rest assured we will work on making our website/emails clearer for better understanding.
Best wishes,
Florence M
Customer Support Advisor
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Great customer service, the app helped me understand my cycle so much better and we were able to conceive our rainbow baby!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Great service
I got in touch via the website to request to cancel my subscription once successfully falling pregnant. My request was dealt with within a couple of hours and the customer service assistant was very...
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Jenny
OvuSense
3 years ago
Congratulations on your pregnancy! Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
They solved my issue quickly and efficiently. Thank you!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Love ovusense!
Love ovusense!! Great customer service, always responsive and great product
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Brilliant customer service
Great service ! Always helpful and quick to reply
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Споделете
BW
Barbara Wilson
Проверено от Feefo
3 years ago
Какво каза Barbara Wilson за OvuSense:
Brilliant
Great product and super helpful customer service. Very quick to respond!
Jenny
OvuSense
3 years ago
Thank you for taking the time to leave a wonderful review! I'm happy to hear you were satisfied with the service you received. Please get back in touch anytime, we're always happy to help!
0
Споделете
RB
Rachel Brewis
Проверено от Feefo
3 years ago
Какво каза Rachel Brewis за OvuSense:
Swift solution focused customer service
Despite my frustration that my sensor broke at less than a year old the team resolved the issue swiftly. Each email was responded to quickly. I’m also impressed that the app notified me of the error.
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Stellar customer service
Fantastic reactivity and very helpful support team!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
5 stars ⭐️
Always so helpful!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
