Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за FareDepot | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/fare-depot | Feefo

Показване на всички 374 прегледа

FareDepot Customer

Seattle

9 years ago

Какво каза FareDepot Customer за FareDepot:

Jenky credit card processing, bad customer service.

Most frustrating booking experience ever. I'm still not 100% sure we have tickets. I don't trust them at all.

Ryan

FareDepot

9 years ago

HI Nicole,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating our system, the way we process and confirm tickets. If you still have not gotten your ticket please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Доверен клиент

9 years ago

It was all good.

FareDepot Customer

USA

9 years ago

Какво каза FareDepot Customer за FareDepot:

The worst experience

I booked with you a flight ticket, but after 3 or 4 days you cancelled my booking. I lost 60$ for my international card fees. What the bad service you have?????? It is the first time i heard a...

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Ryan

FareDepot

9 years ago

Hi Salim,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are renovating our system to process and confirm transactions in a timely fashion. Having to deal with frauds on a day to day basis we have to take extra precautions like security questions to ensure everything is correct.

If you have any questions or concerns please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Доверен клиент

9 years ago

So long as the flights work out, would recommend them heartily.

The price was excellent. Only concern was we couldn't get seat assignments, but perhaps this had nothing to do with Fare Depot.

FareDepot Customer

Marquette

9 years ago

Какво каза FareDepot Customer за FareDepot:

Great price.

Easy to book. Price was good. Didn't see a place to enter frequent flyer numbers but a phone call took care of that. Haven't flown yet but don't foresee any problems as the airline was able to...

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FareDepot Customer

Marquette

9 years ago

Какво каза FareDepot Customer за FareDepot:

Great price!

Purchase was easy. Prices were good. Didn't see a place to enter my frequent flyer number but they took care of that with a phone call.

Доверен клиент

9 years ago

A little confusion to begin with, but it turned out fine.

FareDepot Customer

9 years ago

Какво каза FareDepot Customer за FareDepot:

Really happy with the service. Very helpful customer service.

FareDepot Customer

NEWYORK

9 years ago

Какво каза FareDepot Customer за FareDepot:

AVOID BOOKING WITH THIS COMPANY..........

Communication was very bad when trying to sort mistakes no one answers the phone, then the flight details were in correct so after a long conversation with the airline they got to the bottom of it...

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Ryan

FareDepot

9 years ago

Hi Michael,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating the way we process and confirm transaction. If you still have not gotten your matter resolved please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Доверен клиент

9 years ago

I was very happy with the service and the follow-up.

Не сте получили покана за оставяне на отзив?

Защо да се доверявате на отзивите във Feefo?

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Прегледи на FareDepot

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?