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Glad to hear the kids are fans! Nothing like a bit of chocolate magic in a pod to bring out the smiles 😊☕ - John

Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. W hen you say taste different would you possibly be able to let me know in what way? Coffee like tea or wine can differ in taste from season to season. For example, a particular rainy season can dilute the flavor or an exceptionally dry one can create a stronger flavour. As it is a one-ingredient product with no additives it is difficult to control all the aspects of the flavour each time. I have reached out to you via email to make sure that we do all we can to make sure you are looked after.😊☕ - John

Love the creativity! Those Choc Waffle Coffee cups are a perfect base for some seriously indulgent desserts. We hope you keep enjoying them! 😊❤ - John

Sounds like your daughter’s got great taste! Guess you’ll have to snag your own stash next time! Thanks for sharing, and happy sipping to both of you! 😄☕ - John

That’s awesome to hear! ! I’m super happy that you enjoyed our coffee, and you found the intensity for you! Here’s to many more delicious brews that hit the spot every time! 😊☕ - John

It’s smart to have a couple of descalers on hand for those busy brewing days. We’re glad to provide what you need to keep your coffee game strong! Cheers to many more perfect cups! 😊☕ - John

Thanks a bunch! We're thrilled to be your go-to for coffee pods. Enjoy every sip! 😊☕️-Ivan

Thank you so much for this feedback and so sorry to hear of this experience. Taste is a very subjective and personal thing but for the best extraction, please ensure that you are using the short shot. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - John

Thank you so much for this awesome feedback! I'm glad to hear you're enjoying the right balance of flavor and caffeine kick! 😊☕ - John

We're also thrilled to hear that you’re enjoying the flavor and freshness, and that you’re getting that extra caffeine boost! 😊☕ - John

Thanks for the feedback! It's awesome to hear the caramel coffee is one of your favorites and that the flavor balance is just right. We hope you keep enjoying them! 😍❤☕ - John

Thank you so much! I’m super happy that you enjoyed our coffee, and you found the intensity for you! Keep enjoying! 😊☕ - John

Thank you for taking the time to share this with us. We apologize for any confusion on the purchase of these waffle cups. I have reached out to you via email to do all we can to make sure you are looked after this.😊☕ - John

Thank you so much for the awesome review! We're delighted to hear you're enjoying the coffee! 😊☕ - John

Thanks a bunch for the 5 stars! We hope you keep enjoying these chocolate pods too! Cheers! ❤☕ - John

Oh no! So sorry to hear of this experience. I will be passing this feedback onto the team to investigate further. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince

Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to investigate as well. I have reached out to you via email and do all that we can to make sure that you are looked after this. - ❤☕ - Vince