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We are sorry to hear about your recent experience with easyfinancial services, if you have any questions or concerns that we can specifically address we would love to hear from you directly. Please give us a call at 1.888.502.3279. We look forward to hearing from you soon.

Thank you for bringing your concerns to our attention. We value transparency and integrity in all our dealings and are committed to ensuring our clients feel comfortable and informed when making financial decisions with us. We sincerely apologize for any miscommunication or pressure you felt during your recent interactions with our branch. It is never our intention to make our clients feel bullied or misled. Your feedback is important to us, and we are taking it seriously to ensure such incidents do not occur again. Regarding your specific concerns: 1. Loan Increase Miscommunication:We apologize for any incorrect information provided to you regarding the loan amount. Our aim is to offer options that best suit our clients' needs, and it appears we fell short in your case. We are glad that the branch manager was able to clarify your options, and we are reviewing our internal communication processes to prevent this from happening in the future. 2. Loan Protection Plan Cancellation:We are sorry to hear about the difficulties you faced when attempting to cancel the loan protection plan. Clear and straightforward cancellation processes are essential, and we will ensure that all staff are trained to provide accurate information about such procedures. We appreciate you providing email correspondence to support your claims, and we assure you that we will thoroughly review them to address any discrepancies and improve our service. Your experience is not reflective of our values, and we are committed to rectifying this situation. Please feel free to contact me directly at 1-888-503- 3279 to discuss further how we can make things right for you. Thank you for your patience and for giving us the opportunity to resolve these issues.

Thank you for sharing your thoughts with us. We truly value your feedback and appreciate that you’ve chosen to borrow from us twice. We understand your concerns about the interest rate. Please know that the APR is determined based on your credit score at the time of borrowing, and we aim to provide terms that reflect each customer’s unique situation. We’re also glad to see you taking advantage of our extra payment policy for unsecured loans, which allows you to make additional payments without any fees or penalties. This is a great way to reduce the overall interest on your loan and save money over time. Your feedback is important to us, and we’re here to support you. If you’d like to discuss your options or explore ways to make repayment easier, please don’t hesitate to reach out. Thank you again for trusting easyfinancial

Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you may have experienced. At easyfinancial, we are committed to ensuring that our customers have a positive experience. The follow-up call after your funds were disbursed was necessary due to a typo in the name on your contract. Our back-end team promptly identified this error, which is why we needed you to sign the updated loan contract with information that accurately matches your ID. Please rest assured that your information is securely stored, and we take great care in maintaining the confidentiality of your personal data. We apologize for any inconvenience this may have caused. If you would like to discuss your account further, please do not hesitate to contact us at 1-888-502-3279. We would be happy to review your account and assist you. Thank you for your understanding and cooperation.