Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Easybook Training | Обслужване на клиенти Отзиви за {{merchantUrl}} | Feefo

Показване на всички 1,312 прегледа

Доверен клиент

10 years ago

regularly display courses that don't run and have failed to call me back twice.

Easybook Training

10 years ago

Thank you for taking the time to provide feedback. As a booking facililty of training courses we rely on each of our accredited training partners to keep their course availability current. Should courses be cancelled or full then this will be reflected via our website and customers are no longer able to book these. From time to time courses will be cancelled if they do not reach the required delegate numbers stipulated by awarding bodies. In this instance we will always offer alternative date/location for our clients to choose from and should none of these be suitable a full refund will be provided. Regards Lucy

Доверен клиент

10 years ago

All the staff are very helpful and lovely especially Lucy, they have always provided me…

All the staff are very helpful and lovely especially Lucy, they have always provided me with excellent service!

Доверен клиент

10 years ago

As a school we found it extremely helpful to have an online system to book…

As a school we found it extremely helpful to have an online system to book without a single hiccup. The course was within easy distance and proved to meet our requirements to have a senior member of...

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Доверен клиент

11 years ago

I am concerned that we had placed 11 people on your course for a SMSTS course,…

I am concerned that we had placed 11 people on your course for a SMSTS course, we still have not received any certificates neither have the attendees received any course information packs that were...

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Easybook Training

11 years ago

Thank you for taking the time to provide your review on our service, and for taking my call to discuss this in more detail. I am sorry to hear that you had concerns regarding the publications and certification and hope we have managed to clear this up. Books and certificates have already been provided for 5 of the delegates and once we receive address information for the other 6 these will also be posted. Certification for the CITB courses takes around 8 weeks so these will be posted 1st class recorded delivery as soon as we receive them. In the meantime we have e-mailed you with pass confirmation letters which will be sufficient for site. Regards Lucy

Доверен клиент

11 years ago

Friendly quick service

Доверен клиент

11 years ago

Clear Website, efficient booking process, immediate response on queries / booking confirmations.

Доверен клиент

11 years ago

I fully enjoyed the hole course. I took so much away with me. Would not changed a…

I fully enjoyed the hole course. I took so much away with me. Would not changed a thing top marks

Доверен клиент

11 years ago

Very easy to use website, all communications seem effective and the staff are helpful if…

Very easy to use website, all communications seem effective and the staff are helpful if training has to be rearranged.

Доверен клиент

11 years ago

Very good service

Доверен клиент

11 years ago

Any queries that I have had the sales team have been extremely helpful. They have…

Any queries that I have had the sales team have been extremely helpful. They have even found courses for me through training providers if they are not on the easybook website. The invoices are...

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Не сте получили покана за оставяне на отзив?

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

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Прегледи на Easybook Training

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?