We have consistently good service through Drive South Africa, however, this time we waited for 24hrs before we received the booking confirmation.
Elzanne
Drive South Africa
8 years ago
We value your feedback and thank you for bringing this to our attention.
Our aim is to always assist within the allocated turnaround time of 2 hours and although there are sometimes unavoidable delays with after hour payments received and the sourcing of vehicles, this kind of time delay is most certainly not the norm. We will follow up with the Consultant and will continually strive to deliver the best service to our clients.
Kind Regards
The Drive South Africa Team
Дата на покупка: 08/11/2017
0
Споделете
Доверен клиент
Проверено от Feefo
8 years ago
Excellent, thank you very much. The staff was professional and very friendly.
Дата на покупка: 06/11/2017
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Drive South Africa:
Quick, responsive replies - good deals...
Дата на покупка: 03/11/2017
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Drive South Africa:
I was honesty going to rate 5...but my experience when I got to the branch to collect a car that I initially wanted it was not reserved even though I made an arrangement.I had to sacrifice for what I...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback.
We always do our best to assist our clients, but unfortunately due to the constant additions to the Suppliers fleet we are only able to guarantee vehicle groups and not specific vehicles. We do submit our client's specific requests to the Supplier but unfortunately these are subject to availability at the branch and we have no way of monitoring this.
We trust this clears up your concerns.
Kind Regards
The Drive South Africa Team
Дата на покупка: 07/11/2017
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Drive South Africa:
I enjoyed working with you until you added that ridiculous R14 500 deposit for standard cover insurance. Are you chasing us away?
Elzanne
Drive South Africa
8 years ago
Thank you for taking the time to supply us with your feedback.
Drive South Africa is an online booking Agent for South Africa’s leading Car Rental Companies. Our rates are fluid and change daily depending on the yield/occupancy of our Suppliers. In addition to these factors, these Suppliers also adjust their rates and Security Deposits based on the damages incurred on the vehicles through accidents, reckless driving and general negligence by the Renters.
We will however continue to try and source the best available rates and deals for all our clients.
Kind Regards
The Drive South Africa Team
Отзиви за продукти
Дата на покупка: 06/11/2017
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Drive South Africa:
The service was very excellent and the gave me good and affordable rates.
The best service I have ever received in my life of renting cars. The team is very friendly and always ready to assist. At first i thought it will be difficult if I dont have the designated person to...
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Отзиви за продукти
Дата на покупка: 06/11/2017
0
Споделете
TC
Trusted Customer
Проверено от Feefo
Caoe Town
8 years ago
Какво каза Trusted Customer за Drive South Africa:
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
